Curtis

Hello,

Thank you for contacting us. I hope that you are doing well.

Our engineering team is aware of the issue and is currently working on a patch for this to be released soon. We sincerely apologize for the inconvenience. I will provide an update when the developers push the release for this.

Hello,

Thank you for contacting us. I hope that you are doing well.

Our engineering team is aware of the issue and is currently working on a patch for this to be released soon. We sincerely apologize for the inconvenience. I will provide an update when the developers push the release for this.

Hello,

Thank you for contacting us. I hope that you are doing well.

I’m sorry to hear that you are experiencing this.

Ninja Forms had a recent update that caused unforeseen issues for some of our users. The issue was due to an update from a deprecated jQuery function to a modern JS function. We’re sorry for the inconvenience and are working hard to implement a solution for it now.

If you need to rollback to the previous version it can be downloaded from this link:
https://downloads.www.ads-software.com/plugin/ninja-forms.3.6.29.zip

We should have a fix for what you are experiencing that we will release next week. If you’d like to get it sooner, you can download a pre-release copy here:
https://drive.google.com/file/d/16QZv6fAdHl5NITtlK4-QMsfU6cHuPwb9/view?usp=drive_link

Please give this a try and let us know if this works for you.

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Best regards,

Curtis
WP Ninja

Hello,

Thank you for contacting us. I hope that you are doing well.

I’m sorry to hear that you are experiencing this.

Our team has contacts at WPML and can reach out to them regarding this issue that occurs when performing an auto-update.

If you would, can you submit a support ticket at https://ninjaforms.com/contact so that we track this issue to get it resolved?

Our lead developer is presently on holiday until next week, but he sent a message stating that he would be able to begin talks with their team when he returns.

Hello,

Thank you for contacting us. I hope that you are doing well.

There was a recent security update that affected the ability to delete forms. Our developers have released a patch for this. If you would, please update to Ninja Forms version 3.6.28 and let us know if this worked for you!

Hello,

Thank you for contacting us. I hope that you are doing well.

Our developers identified an issue with PHP 7 in the security updates within Ninja Forms 3.6.26 version.

The engineers have released the patch for this. If you would, please install the 3.6.27 version and let us know if this works for you.

If you have any questions or if the issue persists, can you reach out to our Support team at https://ninjaforms.com/contact/ and we would be glad to investigate!

Hello,

Thank you for contacting us. I hope that you are doing well.

Our developers identified an issue with PHP 7 in the Ninja Forms 3.6.26 version. We sincerely apologize.

The engineers have released the patch for this. If you would, please install the 3.6.27 version and let us know if this works for you.

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Hello,

Thank you for contacting us. I hope that you are doing well.

Our developers identified an issue with PHP 7 in the Ninja Forms 3.6.26 version. We sincerely apologize.

The engineers have released the patch for this. If you would, please install the 3.6.27 version and let us know if this works for you.

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Hi,

I’m sorry to hear that you are experiencing this. Before updating, was the site using the older 2.9.x codebase rather than the current Three codebase? The current Ninja Forms plugin no longer contains the deprecated codebase present.

If this is the case, please visit https://www.ads-software.com/plugins/ninja-forms/advanced/ and navigate to the very bottom of the page.

Under the “Previous Versions” section, you can download the 3.2.28 version of Ninja Forms which contains both the deprecated codebase as well as a converter to Ninja Forms Three.

https://ninjaforms.com/docs/conversion/

Note: The 3.2.28 version of Ninja Forms is not compatible with PHP 8, so PHP 7 may need to be used temporarily. We recommend performing this on a staging site or creating a site backup prior to making changes, just for peace of mind.

If the issue persists, we strongly encourage users to reach out to our team here with any follow-up questions in order to get a timely response: https://ninjaforms.com/contact/. There, we offer support free support directly to our Ninja Forms users with significantly more privacy and a faster response time.

Best regards,
Curtis
WP Ninja

Hello,

Our developers have released a patch regarding this issue. Thank you for reporting this.

If you would, please update to the latest 3.6.24 version of Ninja Forms and please let us know if you experience any issues.

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Best regards,
Curtis
WP Ninja

Hello,

Our developers have released a patch regarding this issue. Thank you for reporting this.

If you would, please update to the latest 3.6.24 version of Ninja Forms and please let us know if you experience any issues.

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Best regards,
Curtis
WP Ninja

Hi,

Thank you for reporting this.

Our developers have reported that they have identified how this issue might occur and have a fix prepared.

A pre-release build of the Ninja Forms core plugin that contains the fix can be found below if you would like to give this a try now:

https://drive.google.com/file/d/13Eozm-CMHspgU7dZTWR3ZSa6cVsdK2gz/view?usp=share_link

Our team plans to roll out a full release on Friday.

If you have any questions or still see an issue, please let us know the details and we’ll investigate immediately.

Best regards,
Curtis

WP Ninja

Hi,

Thank you for reporting this.

Our developers have reported that they have identified how this issue might occur and have a fix prepared.

A pre-release build of the Ninja Forms core plugin that contains the fix can be found below if you would like to give this a try now:

https://drive.google.com/file/d/13Eozm-CMHspgU7dZTWR3ZSa6cVsdK2gz/view?usp=share_link

Our team plans to roll out a full release on Friday.

If you have any questions or still see an issue, please let us know the details and we’ll investigate immediately.

Best regards,
Curtis

WP Ninja

Hello,

We’ve very recently begun receiving reports similar to yours of certain Ninja Forms submissions triggering spam email under very specific conditions. We’re investigating the nature and cause of the issue now and will release a patch as soon as possible. Please accept our apologies for the aggravation, and keep an eye out for an update soon!

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Best regards,

Curtis

WP Ninja

Hello,

We’ve very recently begun receiving reports similar to yours of certain Ninja Forms submissions triggering spam email under very specific conditions. We’re investigating the nature and cause of the issue now and will release a patch as soon as possible. Please accept our apologies for the aggravation, and keep an eye out for an update soon!

If you have any questions or comments, please let me know and I’ll be more than glad to assist you.

Best regards,

Curtis

WP Ninja