cvfergus

Ah, a DNS issue makes a lot of sense.

Glad we could help, can you mark this thread “Resolved” when you have a minute? Have a good one.

Awesome, thanks for the information. You’re right there is something funny going on.
This link works (when copy pasted into a browser):
https://gilab.udg.edu/wp-content/uploads/publications/Bardera09B.bib
This does not:
https://gilab.udg.edu/wp-content/uploads/publications/File.pdf

So we know it’s not the file name, and we know that the directory you’re putting it in is accesible (since we can get to the .bib file) which leaves us with two likely possibilities:
1) It’s a problem with the size.
To test: Upload a much smaller .pdf file. Does a link to that file work?
2) It’s a problem with the permissions.
To test: Change the permissions to be 666 and see if the link starts working (put them back when you’re done!).

Hello SolaireSanders, that sounds like a tough situation. From what I see on that page I think that the outside company you worked with created a custom theme for you. This means that it’s going to be hard for me to help much because custom themes can be completely different from every other web site.

So, here’s what I’d recommend:
1) If you can I would ask the outside party for documentation or help. They wrote the code, so they will know how to change it.

2) If you can’t contact the outside company, you can certainly see where the individual parts of the site come from by using your web browser. This does require understanding some HTML/CSS, but should give you a starting point. In Chrome, you can see where the parts of a site come from by right clicking on them, and choosing “Inspect Element” this pops up a window showing you the HTML and related CSS. This can at least help you figure out what things are called. For instance that accordion slider on the first page is contained in:
<div id=Slidecontainer>

3) If all of this seems totally overwhelming and confusing I totally understand. I think what we’re running into is problems with that custom theme that was developed for you. If this is the case you may need to hire a WordPress expert to help you understand that theme and make the edits you want.

The last thing I can think of that would make this an easy fix: Does the name of your pdf file have any spaces, slashes, or other characters like $, %, or & in it? If it does, try removing those from the name and re-uploading.

If that’s not the problem, I think double checking the link is the next thing I’d do. Can you try putting the link to your file into your browser’s navigation bar (the bar on the top where it starts with “https://www.”. If that fails, then we know that the link is wrong somehow and can focus on fixing that.

clamy, could you try disabling the plugin just to be sure? I suspect that you’re right and it’s not the problem, but it’s definitely something we should check first.

I don’t think that this is a vulnerability since the site that you’re redirecting to “https://i.i.com.com/” looks more like a mistake than anything malicious. This is a bit of a long shot, but have you been changing anything in an “.htaccess” file? Those files have to do with redirects and could definitely cause a problem like the one you’re reporting.

Hi limdor, do you see that the file is in wp-content/uploads/publications ? My suspicion is that the .pdf isn’t going over to the WordPress server for some reason (perhaps size related?).

When you upload the file directly how are you doing that? Are you using filezilla, ftp, some other application? Depending on the application you’re using I can probably find you some good directions for making sure that your .pdf actually went over.

The reason I’m asking is the “Page not found” error can happen when permissions are set to be more private than intended. This is really, really, easy to do accidentally.

One final question/suggestion: Would following these directions work with your setup?

1. Add new post.
2. Click “Add Media” button.
3. Using the file selection thing, select your PDF and click the upload button.
4. After it uploads, you’ll have this new section that shows a Title, Caption, Description, and Link URL. Fill in any of the fields the way you want.
5. Click “File URL”.
6. Click “Insert into Post”.

From here.

Glad to help! When you’ve made sure that works, could you mark this topic “Resolved”?

Glad to help, have a good one! When you have a minute, could you mark this topic “Resolved”? (there should be a link somewhere on this page to click).

Hello graphomet, I don’t have any experience with that software in particular. Looking at what it’s doing (and what it promises) it looks like it might work, but in the long run you’d probably be better off learning HTML/CSS/Javascript.

Tools like that have to generate some pretty complicated HTML/CSS/Javascript code when they turn your photoshop design into a web page, so what happens when that code breaks? You’ll need to have a strong grip on HTML/CSS/Javascript to fix it. So, it might make sense to just start by working with HTML/CSS/Javascript

Since it sounds like you’re looking to get started with web design I’d recommend one of the online courses that are around. I really enjoyed this one.

Hey jeremyb67, it looks like TablePress has a lot of great reviews and some pretty serious documentation.

Hello Truth Seeker, it sounds like you’re mostly concerned with others attacking your site. In that case there are two big things I would do:
1) Make sure your WordPress administrator password is strong (numbers, letters, special characters like &,%,$,etc).
2) Make sure you’re using the Jetpack plugin. This has a LOT of security features.

Doing those two things will make your site fairly safe.

Also, if you want to hide the content of your site you could try a plugin like this one This doesn’t actually do much security wise, but it does hide your site so people can’t see it until you’re ready.

Finally there’s a (quite long and complex) wiki page on all the precautions you can take with a WordPress site.

Hey @sterlingcrowder, if you can open up the image editor (it’s a fat pencil that appears above images when you click them while editing your page) for one of the images in question you should get a dropdown menu “Link To” as one of the options. If you set that to “Custom URL” and paste in the link to the blog post, it should do what you’re looking for.

So, you could edit the first image (of eastern market), set “Link To” to “Custom URL” paste in this link:
https://www.dcandbeyond.com/2015/05/26/eastern-market/

Does that work?

Good Afternoon @moavemj,

I think this is a related problem with unwanted tooltips that seem to be coming from the optimizely plugin:
https://www.ads-software.com/support/topic/how-to-disable-wp-tooltips-in-editor?replies=11#post-6996275

I don’t know enough about your plugin to really troubleshoot, but the tool tip in @gplum’s first comment appears here (in the :
https://developer.www.ads-software.com/reference/classes/_wp_editors/

More specifically, here:
https://developer.www.ads-software.com/reference/classes/_wp_editors/wp_mce_translation/

Sweet, thanks for the fix @djforge. Hopefully that does it for you too @gplum. It looks like @enigmaverse also has optimizely installed:
https://www.ads-software.com/support/topic/optimizely-37-and-wordpress-422-post-toolbar-issue?replies=1

I’m putting a link to this thread in the optimizely plugin support forum, hopefully they can resolve the underlying issue so it’s possible to turn optimizely back on without annoying tool tips appearing.