cxnmedia

Hi @cjdubea

Thank you for your interest in this plugin. Marking this ticket as resolved as the issue is not related to this plugin.

Have a nice day.

Marking this ticket as resolved as no response found for a long time. If you fetch any similar issue, please feel free to open a new ticket. We would love to have a look at this.

Thank you

Marking this ticket as resolved as no response found for a long time. If you fetch any similar issue, please feel free to open a new ticket. We would love to have a look at this.

Thank you

Hi @metaglyphics, Thanks a lot for using our plugin. This plugin only supports the default image meta fields. Unfortunately, there is no support for the custom meta field. In such a case, you will have to customize the plugin to meet your requirements.

Thank you

Hi @graham-smith,

Thanks a lot for having patience. We have tested the plugin behavior on iPad OS with WP5.7 and also with the “Admin Columns” plugin enabled but not getting the behavior that you are facing. Looks like it might be something from another plugin or theme that is overriding the default styles/behavior of the Media Library Dashboard.

Can you please test in the below conditions in a STAGING area and let us know if you are still getting the same?

1. Latest WP version 5.7
2. Default WP theme
3. Disable all plugins except “Bulk edit image alt tag, caption & description – WordPress Media Library Helper by Codexin”

If you are still getting the problem, can you please send us some more details like
1. iPad Device type and OS version
2. Browser name and version

Thank you

Hi @stevemanderson

Thank you for your patience on this. We have created the problematic scenario with the Divi theme and you are right, It’s the Divi theme that is not reading the updated image alt text from the media library when you updated the image alt text from WordPress Media Library.

So, no issue with our plugin actually.

To overcome this issue, we found the below workaround works perfectly.

1. Refresh/reload the Divi page builder (Page Edit).
2. Re-assign the images into your Divi module.
3. Save the page and that’s all.
4. You will get the updated alt text for your images.

Please let us know if you have any question ??

Thank you

Hi @graham-smith,

Thanks a lot for using our plugin ?? Please allow us some time to investigate this issue and we will be back ASAP.

Hi @stevemanderson,

Thanks a lot for using our plugin ??
Please allow us some time to investigate this issue with the Divi theme and we will be back ASAP.

Hi @srafiz, thank you so much ?? ?? Marking this ticket as resolved now.

Hi @srafiz,

We are really glad to know that you found this plugin helpful. Thanks for raising your issue. We have worked on it. Please update the plugin to the latest version 1.0.1 and let us know your experience ??

Thank you