CyFree

I’ve done exactly what wordtoyomutah did. I went with cart66. And it worked beautifully.

Which leads me to the following conclusion.

It might be a configuration problem with the PHP and it could have been solved by the hosting provides. It was however, virtually impossible to get the support staff to even take a deeper look at the problem and understand my request. I spent time on the phone and kept getting standard, generic emails instructing me to re-install the plug-in, the WordPress, etc…

Big provider, a big cal center, no follow-up system so that you have to talk to a different person every time you call (and repeat yourself to death). Disappointing, frustrating but understandable.

HOWEVER, since Cart66 worked without any problems or changes, I am thinking that the problem could have also been solved by changing the plug-in itself. Specifically the line in the plug-in code that was asking for that specific session to be written in that specific directory. In other words, my experience with the Cart66 seems to indicate that it is possible to have a fully functional shopping cart plug-in without having to write to a directory we can’t access.

In that case, what do I need to tell the server support? What do they need to do?
Because they tell me that the developers might be able to change the line in the code that is calling that function.

You are right. It is in the WP forum for the plugin. Not the Quirm forum.

And you answered and gave him the same answer you gave me. Uninstall plugins and change themes.

https://www.ads-software.com/support/topic/plugin-eshop-errors-immediatley-after-activating-plugin?replies=2

Did not solve the problem.

The plugins are trying to write into a non existent path. Can it be changed?

esmi, wordotoyomutah did post about it.

My problem is exact the same, so I did not bother re posting since his post got no answer.

Are you with the eShop team? Can you help explain what is going on?

You did reply to one of my previous posts, recommending me to change themes, which I did but it is not a theme problem.

I chose a theme that is reportedly compatible with the plugin and the problem persists.

I am with GoDaddy too.. and I am beggining to suspect it is a hosting issue.

It happened with other plugins as well… eShop, and all the contact form plugins.

They all seem to be trying to write to a path that resides outside the folder we have access to. So I am assuming the hosting server is not giving the plugins access.

I’ve been with their support back and forth and ended up backing up the site in my computer and re-installing the WordPress from scratch.

If this is a matter that can be solved by the plugin developers we will never know. You can’t get support in the plugin developer sites.

I’ve changed themes, I tried everything down to uninstall and delete, and make a clean installation or WordPress and then the plugin.

The problem persists.
The eCommerce support is non-existent. I’ve been trying for several days to get help through their forum. The only support they offer is for the Gold Cart plugin.

I wouldn’t mind paying for a premium version plugin but considering the absolute fiasco of the free version, and the lack of support for it, I can’t justify spending the money.

I am having the exact same problem. No luck getting any support.
I’ve got to the point of deleting everything and beginning a clean installation of WP then the plugin.

The problem persists. I get similar messages for every plugin I try to install.

wordtoyomutah, where do you host your site?

esmi
The hosting company told me to add ftp information in the config, which did not solve the problem.

When I deactivate the plugin, the problem vanishes. I activate and it comes back, so it is definitely the plugin .This is the only plugin I really need in the site right now. The other ones were alternatives I was trying, but the problem happens there too.

I will look into theme options but my partners simply love the one we are currently using.

This particular plugin is WP e-commerce, but the same problem happened with other plugins I tried to install.