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Hello @hubsi! After some consultation with our developers, this is due to how hotspots are not links and don’t have an actual target attribute. There is JavaScript that handles the clicks/taps on the hotspots, but iOS doesn’t allow JavaScript to open new windows/tabs properly without some issues.

I hope that helps clear up the confusion a bit ??

Hello @joaquimleao! We’re so glad to hear that you’re enjoying Simply Schedule Appointments and that you had a great experience contacting our support team ?? Please let us know if you have any questions or run into any issues – we’re always ecstatic to help!

Hello @lekkerinjevacht! We’re so glad to hear that you’re enjoying Simply Schedule Appointments and that it’s had a positive impact on your business. We’re also glad to hear that you’re enjoying the features! Please let us know if you have any questions – we’re always happy to help ??

Hello @leilarezaee! We’re ecstatic to hear that you are enjoying Simply Schedule Appointments and that you had an awesome experience contacting our support team ?? We’re also glad to hear that the plugin has a positive impact on your business! Please let us know if you have any more questions or run into any more issues – we’re always happy and ready to help!

Bonjour @advght! Nous sommes ravis d’apprendre que vous appréciez Draw Attention et qu’il a eu un impact sur votre flux de travail ?? N’hésitez pas à nous contacter si vous avez des questions, nous sommes toujours heureux de vous aider!

Hello @lecb, we’re so sorry to hear you ran into that issue ?? We understand it can be frustrating and we’d love to help you get things squared away. If you’re interested in troubleshooting with us, please reach out to us at [email protected]. We look forward to hearing from you and making this right.

Hello @rkesize! That’s quite strange; there shouldn’t be any double-booking happening if the Capacity feature isn’t in use. Can you share a link to your booking page and let us know if this is happening for one particular appointment type, or do you have multiple appointment types?

In addition, could you reach out to our team at [email protected] so we can further investigate this for you?

Hello @anweb, as soon as the booking is canceled it should appear as open for booking again. Could you try the following steps:?
1. Head to your WP-Admin Area > Appointments
2. Select “Book an appointment”
3. Scroll down to where it says “Availability Detective”
4. Select the Appointment Type and date
5. Click on the time slots and provide us with some details on what it says

In addition, could you also try reaching out to us at [email protected]?

Hello @walkthedog , we’re sorry to hear you ran into that issue ?? That shouldn’t be happening and we’d love to help you get this issue squared away. If you’re interested in troubleshooting with us, please reach out to us at [email protected]. We look forward to hearing from you!

Hello @cadimaio! At this time, Draw Attention only supports JPG, PNG, and WEBP. Can you share what version of Draw Attention is currently installed? WEBP images should work with it, but not AVIF.

Since we haven’t heard back, we’ll have to close this out. Please feel free to contact us through our email support channel to receive help on this or if you have any questions for us.

Since we haven’t heard back, we’ll have to close this out. Please feel free to contact us through our email support channel ([email protected]) to receive help on this or if you have any questions for us.

Hello @lczipo , thanks for reaching out! At this time, there isn’t a way to hide hotspots or disable them ?? However, we can add in a feature request to consider implementing in the future, though we cannot promise an ETA on this.

?Hola @app1414 ! Gracias por dejarnos un comentario. Nos alegra saber que está disfrutando de Simply Schedule Appointments y que ha tenido un impacto positivo en su negocio. Por favor, no dude en hacernos saber si tiene alguna pregunta, siempre estamos encantados de ayudarle ?? .

Hello @rascally ! Thanks for leaving us a review ?? We’re happy to hear that you’re enjoying Simply Schedule Appointments and that it’s had a positive impact. Please feel free to let us know if you have any questions, we’re always happy to help!