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Viewing 8 replies - 1 through 8 (of 8 total)
  • Good job! Thanks George.

    We have the same problem e.g.example

    Thanks.

    Thread Starter cypruscf

    (@cypruscf)

    After some testing, I can confirm that the plugin ONLY logs download events. It doesn’t log when the user plays a podcast through the WP player.

    Not sure if this is a bug or a known limitation of the plugin.

    I’ve tested with versions 1.1 and 1.0.1 of the stats plugin in conjunction with SSP v1.15.1.

    Thread Starter cypruscf

    (@cypruscf)

    I thought I’d give this plugin another try.

    I’ve added some log code to see which functions get called in seriously-simple-stats/includes/class-ssp-stats.php:

    __construct, update_database are both called.
    track_download is only called when downloading the file. It is never called when playing the file through the WP audio player.

    -Alex

    • This reply was modified 8 years, 1 month ago by cypruscf.
    Thread Starter cypruscf

    (@cypruscf)

    I had a look at the DB and all 52 entries are from the following IP address:
    https://whatismyipaddress.com/ip/82.80.249.137

    This seems to be a bot/crawler from Israel. However unfortunately I still don’t get any stats from playing through the actual website ??

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    30 435 82.80.249.137 new_window 1475303638
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    43 381 82.80.249.137 new_window 1475303666
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    45 375 82.80.249.137 download 1475303669
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    • This reply was modified 8 years, 5 months ago by cypruscf.

    Hi Hugh,

    I’m also having problems with the stats on our podcast (https://www.nicosiacf.com/?series=casting-the-truth).

    I don’t see ‘podcast-download’ in the url string. e.g. ‘https://www.nicosiacf.com/wp-content/uploads/2016/07/1999-05-02_JP_I-am-with-you-always.mp3?_=8’

    As I am new to WP, Do I have to change something in the WP settings?

    Cheers,
    Alex

    Hi,

    I installed the “WP Rollback” plugin and rolled back to the previous version until the problem is fixed.

    Alex.

    Thread Starter cypruscf

    (@cypruscf)

    Hi Hugh,

    Basically I believe the problem lies with the latest Spacious Theme and not the SSP plugin. After rolling back to the previous version of the theme, the problem disappeared.

    I only got the aforementioned error when trying to view a podcast series (i.e. Archive page). The actual episode pages and podcast feed worked, as well as the rest of the website.

    Thanks,
    Alex

Viewing 8 replies - 1 through 8 (of 8 total)