czemel

Thanks. I am actually aware of this plugin and was hoping there was a hook.that could do this. I guess we’ll use the plugin if thats not the case. Thanks!

I ended up resolving the issue by removing a plugin that changed the wordpress admin login url.

Thanks!

Wrong API key was generated. It is now working

`Most of the times these two fields (Profile and Billing) would have the same address on your site.

However, and depending on how the user decides to checkout this will be classified as a Customer or Guest.

By default, a user on your store can checkout as either a customer or a guest.

Customers are those that have an account on your store that they can login to. That means that either during checkout or from the My Account page, they opted to create an account and now have their details saved on your store for future purchases.

Guests on the other hand are those users that have made a purchase from your store but didn’t create an account. Of course, orders made by guests show up alongside orders made by customers in the Orders list and in the Orders (and similar) reports.

More information about both options can be configured within your WooCommerce settings in the “Accounts and Privacy” tab: https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

Hope that helps!

Thanks for your detailed response! But still confused about one thing.
In the store setup, Guest checkout is not allowed. So it seems like according to your comments that the billing and profile email address should be one and the same.
However, when I change the billing email address on the checkout screen, it doesn’t change the profile/login email address. To change that I need to go to the user account profile area to change that.

Yes. Looks like that fixed it. Thanks so much!

We suppressed the error from appearing on the web page but you do have the exact error above. Thanks!

Go to https://benmor.com/. You can see the following error at the bottom of any page.
We may suppress the error soon so its not visible:

Warning: Illegal string offset 'sfsi_plus_Show_popupOn' in /home/benmor/public_html/wp-content/plugins/ultimate-social-media-plus/libs/controllers/sfsi_frontpopUp.php on line 19

Warning: Illegal string offset 'sfsi_plus_Show_popupOn' in /home/benmor/public_html/wp-content/plugins/ultimate-social-media-plus/libs/controllers/sfsi_frontpopUp.php on line 24

Warning: Illegal string offset 'sfsi_plus_Show_popupOn' in /home/benmor/public_html/wp-content/plugins/ultimate-social-media-plus/libs/controllers/sfsi_frontpopUp.php on line 30

Warning: Illegal string offset 'sfsi_plus_Shown_pop' in /home/benmor/public_html/wp-content/plugins/ultimate-social-media-plus/libs/controllers/sfsi_frontpopUp.php on line 35

Warning: Illegal string offset 'sfsi_plus_Shown_pop' in /home/benmor/public_html/wp-content/plugins/ultimate-social-media-plus/libs/controllers/sfsi_frontpopUp.php on line 56

Warning: Illegal string offset 'sfsi_plus_Shown_pop' in /home/benmor/public_html/wp-content/plugins/ultimate-social-media-plus/libs/controllers/sfsi_frontpopUp.php on line 74

Thanks!

What you are saying makes sense. We’ll look into that. Probably an old IPN url that stopped being used some time ago. Thanks.

Yes, I believe it was a specific message as it said it passed the other 3 tests as Change required was indicated as No (Merchant API Certificate Credential Upgrade: No, TLS 1.2 and HTTP/1.1 Upgrade: No, Discontinue Use of GET Method of Classic NVP/SOAP: No). It says: If you see a “YES” next to a security change, your integration must be updated to accept these new security measures as soon as possible. And the only one that had a yes was IPN Verification Postback to HTTPS.
TO clarify, this is the plugin we are using: https://www.ads-software.com/plugins/paypal-for-woocommerce/. Specifically we are using the Paypal Express Checkout feature and have provided a Live API User Name, Live API Password, and Live API Signature. I do not see any IPN url settings here. Thoughts?
Thanks.

OK, thanks. And yes our server is running OpenSSL 1.0.1 and can use TLS 1.2. Plus site is using PHP 7.0. Not sure why Paypal flagged the site with that issue though since we should be ok as the plugin is ready.

Thanks, you too!

Strangely enough, the PDF is now showing the Shipping amount (and to answer your question, the order receipts did show the shipping). Recently I updated a Paypal express plugin. Wondering if that plugin somehow caused the issue. In any case, it appears to be working now.

Thanks!

Thanks, will let you know!

Sounds good, thanks!