Darian

Hi @tamminj3

Upon further review, it seems this issue has already been reported to our team, and an internal ticket ([GTRIA-1177]) has been created to address it. I’ve also included your specific use case in the ticket to ensure our team is aware of how this is impacting you.

Please note that this issue occurs specifically when using Klarna as a payment method. Rest assured, our team is working on a resolution.

We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

Thanks again for reporting this issue and for using The Events Calendar! Have a great day.

—

Internal Bug Ticket Reference: GTRIA-1177

Hi there,

It appears that there hasn’t been any recent activity on this thread, so we’ll go ahead and close this for now. However, if you have any additional questions or concerns, feel free to start a new thread.

Hi @peter8nss

We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

Thanks again for reporting this issue and for using The Events Calendar! Have a great day.

—

Internal Bug Ticket Reference: TEC-5086

Hi there,

It appears that we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Hi @rsandilands ,

I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

Let me know if there’s anything I can assist you with.

Hi @delanthear

I hope everything is going smoothly for you. I just wanted to touch base and inquire if you had the opportunity to review my previous response as it has been some time since we last heard from you.

Looking forward to your reply.

Hi there,

This thread has been inactive for a while, so we’ll go ahead and close this for now. Please open a new thread if any other questions arise, and we’d be happy to help.

Hi there,

It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Hi there,

It seems you have an active license with us. For us to help you better and follow WordPress Forum Guidelines regarding premium users, please open a Support Ticket on our Help Desk.

You’ll hear from one of my colleagues soon!

Hi there,

It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Hi there,

I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

Let me know if there’s anything we can assist you with.

Hi there,

It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Hi there,

It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Hi @alpeshmakwana

To assist you better, could you please provide the URL where we can take a closer look at the issue? This will help us investigate further.

Hi @jondaley

Thanks for your message.

You might also find this helpful. Check out the recommendations provided in this article for influencing crawlers and improving SEO:
Improving SEO with The Events Calendar

Let me know if you need further assistance.