d1plom4t

My bad, found the solution:
I uploaded the Premium Plugin via Plesk Dashboards, not via FTP-Application. Plesk-Upload does not prevail the folders but only transfers the files.
Thus, the premium features did not work at all.

Fixed it now with correct structure – works like a charm!

Cheers, D1plo

The above snippet is the log. I was not able to find further reference.

Cheers, D1plo

Hi Jason,

based on your replies, I managed to figure out a solution.
In PLESK I use “modsecurity” firewall which apparently blocked the access to the settings page.
Disabling modsecurity did the job – I was able to move slimstat to the sidebar. Works perfectly again.

Cheers, D1plo

Hi Jason,

finally I figured out a solution:
I am running PLESK with a “Web Application Firewall” or “modsecurity” which recorded this error (private information marked XXX):

[client 134.101…] ModSecurity: [file “/etc/httpd/conf/modsecurity.d/rules/custom/120_Apps_WPPlugin.conf”] [line “2893”] [id “77230791”] [rev “1”] [msg “IM360 WAF: CSRF vulnerability in Slimstat Analytics 4.7.8.3 plugin for WordPress||MVN:REQUEST_METHOD||MV:post||T:APACHE||PC:6440”] [severity “CRITICAL”] [tag “wp_plugin_wp_slimstat_analytics”] Access denied with code 403 (phase 2). String match “post” at REQUEST_METHOD. [hostname “XXX.de”] [uri “/wp-admin/admin.php”] [unique_id “XXX”], referer: https://xxx/wp-admin/

Disabling the Firewall allowed me to change the settings.

Thanks for your help. D1plo

• This reply was modified 5 years, 6 months ago by d1plom4t.

Hi, just want to let you know that this problem still persists. I have changed some SQL entries as a workaround – but this is no option for the future. I was hoping for an update.

I didnt mention: I am using your plugin on a network install with 6 subsites. Maybe there is a network related issue?

Please help, I would be glad to continue using your plugin?

Sincerly, D1plo

That works, but saving the changes leads to wp-admin/admin.php?page=slimconfig&tab=1, which is forbidden. Changes not saving though…

Thanks for your efforts. Other ideas?

Hi @coolmann

only the plugin’s settings are effected. Everything else works fine. Slimstat is in my admin bar (the top bar of the dashboard-screen).
Ich would like to toggle the sidebar method – but as stated, I can’t access the settings panel anymore.

Cheers, D1plo

I could fix it by myself. I had an issue with my Opera-Browser, deleting the browser cache did the job.

My Site (Network of 3 Subdomain-Sites) also crashed – not directly after the 4.4.3 update but 3 days later.

Fatal error: Class ‘slim_browscap_db’ not found in …/wp-slimstat line 22

Plugin disabled. Please fix it.

Cheers

d1plo