Damian Góra

Hi,
Sorry to hear that.

I checked your website and the search works well. I see you use the latest version v1.13.0.

Could you say what did you do to fix it? What caused this error?

Hi,
I guess it’s related to collations of your tables posts and postmeta in your MySQL. It is not something you can set in FiboSearch settings. It’s a general feature of your WordPress installation.

First, check what the collation of these tables is. You can do it via phpMyAdmin or similar tools. If it is utf8mb4_spanish_ci or similar, accent marks will not be ignored and colágeno and colageno will be compared as different words.

Words colágeno and colageno will be compared as the same word for default WordPress collation – utf8mb4_unicode_520_ci or utf8_general_ci.

Changing the collation of your WordPress tables is a risky task. If you aren’t familiar with MySQL, you should ask the person who created your website and changed the default WordPress collation. Probably this person had some reason to change it.

In other words, WordPress hasn’t “accent sensitive” searches by default, but probably your collation was changed in the database, and you have “accent sensitive” searches.

Hi,

It’s possible, but it requires simple custom code:

add_filter( 'posts_search', function ( $search ) {

  if ( defined( 'DGWT_WCAS_AJAX' ) && DGWT_WCAS_AJAX ) {
    $search = str_replace( "dgwt_wcasmsku.meta_value LIKE '%", "dgwt_wcasmsku.meta_value LIKE '", $search );
  }

  return $search;
}, 510 );

You have two ways to add this code to your theme:

1. Open the functions.php in your Child Theme and add the code at the end
2. or install the Code Snippets plugin and apply this code as a snippet.

This code replaces SQL LIKE Operator from LIKE '%your-sku%' to LIKE 'your-sku%'. It means that SKUs 485418002, 31800600 will no longer be searched after typing 1800.

We’ll try to fix it probably in Q3 or Q4 of 2021.

Hello,

It’s hard to solve it because FiboSearch Free uses a native WooCommerce search engine and every search request loads whole WordPress files with theme and plugins.

That’s why we decided to create FiboSearch Pro that has a different search engine based on the inverted index data structure. The Pro engine works under the special SHORTINIT WordPress mode. This means that each search query doesn’t need to load unnecessary files including all plugins, themes, and a large part of the WordPress core files. This results in the search always being fast and light, no matter how many plugins you have or how your website is optimized (or not optimized).

The second partially solution is caching all resource-consuming queries, but currently, we haven’t a cache system in FiboSearch Free. We plan to add it.

So I recommend upgrading to FiboSearch Pro if your store plan to handle higher traffic.

We described the difference between Pro and Free engine here – https://fibosearch.com/pro-vs-free/

Best
Damian

Hi,
The predefined max-width value is 230px. You can’t make the search smaller. Here is a sample CSS code, that helps you adjust search width depends on screen width.

.site-header-section .dgwt-wcas-search-wrapp {
  width: 430px;
  max-width: 430px;
}
@media (max-width: 1480px) {
  .site-header-section .dgwt-wcas-search-wrapp {
    width: 310px;
  }
}

@media (max-width: 768px) {
  .site-header-section .dgwt-wcas-search-wrapp {
    width: 350px;
  }
}

@media (max-width: 550px) {
  .site-header-section .dgwt-wcas-search-wrapp {
    width: 230px;
    max-width: 230px;
  }
}

If you aren’t familiar with custom CSS, take a look at this video.

Hi,
Just remove space after .dgwt-wcas-search-icon. Correct code:

.dgwt-wcas-search-icon.js-dgwt-wcas-search-icon-handler {
  margin-left: 20px!important;
  margin-top: 5px!important;
  margin-bottom: 5px!important;
}

Hi there,
Apologies for the delayed response.

We’re going to start working on this bug. I will paste here the fixed plugin version asap. I think it will be within a few days or weeks.

Best
Damian

Hi,
Apologies for the delayed response.

Currently, we have only two search layouts on mobile.

1. Show search bar under icon as you noticed
2. Show overlay with search bar as e.g. Google.com doesn’t on mobile.

To enable overlay, go to WooCommerce -> FiboSearch -> Search bar (tab). Click Show advanced settings. Under section Layout, enable option Overlay on mobile.

FiboSearch doesn’t affect the pagination and appearance of the WooCommerce search results page. The issue is related probably to your theme or custom code you have.

I recommend contacting Divi support.

@rufiooo
I tried 9330 on your website and I see only a single product. It seems you fixed the issue by finding a plugin or code that overrides the search results or order.

@wixvw
Go to WooCommerce -> FiboSearch -> Search bar (tab) and set Minimum characters option to 2.

Hi Gabriel,

Apologies for the delayed response.

Currently, we aren’t integrated with GTranslate. FiboSearch works with WPML, PolyLang, and TranstalePress (only FiboSearch Pro).

We are going to integrate FiboSearch with qTranslate and GTranslate soon. The integration should be finished in Q2 or Q3 of 2021.

Best
Damian

FiboSearch in Free version uses native WooCommerce search engine. If your server hasn’t enough resources to handle WooCommerce search, think about FiboSearch Pro.

FiboSearch Pro has a different search engine based on the inverted index data structure. The Pro engine works under the special SHORTINIT WordPress mode. This means that each search query doesn’t need to load unnecessary files including all plugins, themes, and a large part of the WordPress core files. This results in the search always are fast and light for your server, no matter how many plugins you have or how your website is optimized (or not optimized).

You use FiboSearch Pro. This forum is for Free plugin version users.
Probably there is a conflict between FiboSearch Pro and one of your plugins or custom code.

We need more details. Just create a support ticket via https://fibosearch.com/contact/

I checked your redirection trace and you have the following pattern:

https://lapinpollonpaja.fi/?s=test&post_type=product&dgwt_wcas=1
REDIRECT 302 ->
https://lapinpollonpaja.fi

Probably one of your plugins does it as Clint mentioned above. It may occur also by wrong rules in the .htaccess file or by custom snippet. Did you add some custom rules to .htaccess or write some snippets that use redirects?

This bug isn’t directly related to our plugin. The same redirection exists for URL https://lapinpollonpaja.fi/?s=test&post_type=product. This URL is a native WordPress search results page URL without the FiboSearch engine.

You have to find a plugin, a .htaccess rule, or a custom code that makes this wrong redirection and fix it.

To check redirect trace I used https://wheregoes.com tool.