Damian Góra

The error message tells that you haven’t enough memory to handle this request. Try to increase the PHP memory limit to 256MB or even more. Follow these steps:

1. Edit the wp-config.php file on your WordPress site
2. Add there following line:

define( 'WP_MEMORY_LIMIT', '256M' );

3. Save changes and upload the wp-config.php file back to your server.

If 256M isn’t enough, try 512M.

Hi Kristin,

If you can’t share your website here, contact us via https://fibosearch.com/contact/

@skibidejw
If you removed dgwt_wcas=1 from the URL and you still have the issue, it’s mean that issue isn’t related to FiboSearch. If there is no dgwt_wcas=1 in the URL, the FiboSearch is totally deactivated on the WooCommerce search results page.

You can even remove FiboSearch and add a native WooCommerce search widget. You will have the same error. Try to deactivate plugins to find one that affects the search results page.

@yo2b, @unitmike
If you don’t see the same results in instant search and on the WooCommerce search results page, there are few cases you can have:

1. Some plugin overrides the search results
2. Your theme override the search results
3. Your custom snippet override the search results
4. You have the wrong search results page template in Elementor or another page builder

The best approach would be to check all these points. Try to deactivate plugins one by one and check if the issue still occurs after each deactivation. Also, try to switch your theme to e.g. Storefront, and check if the issue may be related to the theme. Try to disable all your snippets e.g. in functions.php file in your child theme.

Every case where there are wrong search results after clicking an enter key is individual. I recommend contact us via our contact form https://fibosearch.com/contact/ because of sensitive data or credentials we will need to debug.

Hi,

I can’t recreate this error on my end. Could you paste here the error (cut sensitive data) or send us the error via the contact form?- https://fibosearch.com/contact/

To find the error message follow these steps:
1. Trigger the error
2. Go to WooCommerce -> Status -> Logs
3. Open the latest log file and check the latest fatal error

We’re aware of the jumps when scrolling. We will plan to fix it, but it’s a rare case that users use autocomplete search and scroll the page at the same time.

Thanks for reporting it.

You use the Pro plugin version. This forum is dedicated or Free plugin version users.
Could you contact us via https://fibosearch.com/contact/
We will try to fix your issue asap.

Best
Damian

Hi,
An exact match in autocomplete search is something we don’t support.

We will add better support for +/- buttons especially for popular themes like Astra or Porto in future plugin versions. Probably v1.11.

Hi,
We can’t recreate this on our end.

Could you paste here the error you get in v1.9.0? Remove sensitive data like host path.

Hello,

It will be fixed in the next plugin release. It’s related to PHP 8.
If you want to fix it now, follow these steps:

1. Go to the page https://www.ads-software.com/plugins/ajax-search-for-woocommerce/advanced/
2. Scroll down to the section “PREVIOUS VERSIONS”, select “Development version” and download the zip file.
3. Remove your current plugin version and install the development version.

Hello,

It will be fixed in the next plugin release. It’s related to PHP 8.
If you want to fix it now, follow these steps:

1. Go to the page https://www.ads-software.com/plugins/ajax-search-for-woocommerce/advanced/
2. Scroll down to the section “PREVIOUS VERSIONS”, select “Development version” and download the zip file.
3. Remove your current plugin version and install the development version.

Hello,

You can remove image size also via PHP code:

add_action('init', function(){
    remove_image_size( 'dgwt-wcas-product-suggestion' );
}, 20);

Hi,

We’ve fixed it. IF you want to solve the problem now, you have to install development plugin version v1.9.0.8. Follow these steps:

1. Go to the page https://www.ads-software.com/plugins/ajax-search-for-woocommerce/advanced/
2. Scroll down to the section “PREVIOUS VERSIONS”, select “Development version” and click download the zip file.
3. Install the development version v1.9.0.8 in your WordPress

Best
Damian

This issue is related to FiboSearch Pro and was moved to our support system – https://fibosearch.com/contact/

Hello,

it seems something overrides the ordering.
The best approach would be to deactivate plugins one by one and check if the issue still occurs after each deactivation. Also, try to switch your theme to e.g. Storefront, and check if the issue may be related to the theme.

This will help me determine what may override the search order.

Hi,

Admin-ajax requests are sent when the search index is building. It informs Admin about progress. After finishing admin-ajax requests stops as soon as the index is completed.

After the plugin update, the index is rebuilding. That why you saw admin-ajax requests again.
You can ignore it.

This is related to the FiboSearch Pro. Next time write directly via https://fibosearch.com/contact/

Best
Damian