damianmachnik

Hi @andyro

Thanks for the 5-star plugin review. We’re glad that Checkout Fields for Blocks hits your needs.

If you had any comments, ideas – we look forward to further feedback.

Have a wonderful day ??

Cze?? @mojzesz777

Pi?kne dzi?ki za tak wysok? ocen? naszej wtyczki. Cieszymy si?, ?e Checkout Fields for Blocks daje rad? i spe?nia Twoje oczekiwania.

Gdyby? mia? jakie? uwagi, pomys?y – czekamy na dalszy feedback.

Mi?ego dnia ??

Dzień dobry,

Pozwoli Pan, ?e odnios? si? do Pana recenzji wtyczki.

Je?li chodzi o opis funkcji, których wtyczka w rzeczywisto?ci nie obs?uguje – bij? si? w pier?. Dosz?o tutaj do pomy?ki przy tworzeniu dokumentacji produktu.

Takie pomy?ki – bardzo rzadko – ale si? zdarzaj?. Zaraz po Pańskim zg?oszeniu, poprawili?my dokumentacj?.

Sprawdzi?em te? Pana korespondencj? z Panem Krzysztofem. Absolutnie nie jest tak, ?e ktokolwiek z naszej strony przesta? odpisywa? na Pana zg?oszenia. Po prostu poprosili?my o kontynuacj? jednego w?tku (za?o?y? Pan dwa w tej samej sprawie), gdy? u?atwia nam to organizacj? pracy w dziale wsparcia.

Jednocze?nie sprawdzi?em, czy – jak Pan to uj?? – nie naci?gn?li?my Pana na wydatek, ale z tego co widzia?em nie z?o?y? Pan zamówienia, a operowa? na naszym demo. Zapewniam, ?e nie by?oby mowy o ?adnym naci?ganiu. Gdyby taka sytuacja mia?a miejsce po zakupie, po prostu otrzyma?by Pan od nas pe?en zwrot pieni?dzy.

Zapewniam te?, ?e czytamy i odpowiadamy. A ja pozwol? sobie zakończy? pozdrowieniami i ?yczy? Panu wszystkiego dobrego.

Cze?? @korba85

Chcia?bym odnie?? si? do Twojej oceny naszej wtyczki i je?li rzeczywi?cie dotyczy naszego produktu oraz zak?adaj?c, ?e mamy mo?liwo?? Ci pomóc – spróbowa? to zrobi?.

To, co opisa?a? bowiem, nie jest win? wtyczki per se ??

Wtyczka a opisane przez Ciebie panel Autopay to s? dwa zupe?nie ró?ne narz?dzia.

Z naszej strony (wtyczki, to bardzo wa?ne) wygl?da to tak, ?e je?li ustawisz ITN raz (zgodnie z dokumentacj? wtyczki) to ca?o?? b?dzie dzia?a? i nic (ponownie – po stronie wtyczki) nie b?dzie si? samo zmienia?.

My jako twórcy wtyczki nie mamy wp?ywu na wspomniany przez Ciebie panel u?ytkownika Autopay.

Niemniej chcieliby?my spróbowa? Ci pomóc na miar? naszych mo?liwo?ci i sprawdzi?, czy wszystko jest dobrze ustawione po stronie wtyczki.

Czy mo?esz si? do nas odezwa??

I jeszcze jedno, bo zauwa?y?em, ?e udziela?a? si? tak?e na forum innej wtyczki Autopay?https://www.ads-software.com/support/topic/oczekujace-na-platnosc-blad-itn/. Dla ca?kowitej jasno?ci – to inny produkt, inna wtyczka od innego developera. Mam nadziej?, ?e nie dosz?o tutaj do jakiej? pomy?ki.

Czekam na kontakt i jak wspomnia?em, bardzo chcia?bym spróbowa? Ci pomóc lub poszuka? satysfakcjonuj?cego rozwi?zania.

Hi there,

Thank you for sharing your feedback and we apologize for any inconvenience you experienced. I am sorry that our solution did not meet your expectations.

I would like to clarify a few points:

Automation and additional plugins: The structure of our product is designed to be transparent and flexible, allowing users to choose only the features they need. Nevertheless, I understand that the way we have divided the functionalities does not suit you.

Customer Support: Our support team strives to respond to inquiries within hours. We regret that your experience was different. Remember, there is no need to create a new ticket for each response – you can continue the thread in an existing ticket. I would love to verify how we responded to your submissions, but I have no way to do so.

Refunds: If our solution has not met your expectations, remember that we offer a 30-day money-back guarantee. We want our customers to be completely satisfied with our products, so we’re happy to issue a full refund.

Your review is far from satisfactory, but I appreciate and accept it. At the same time, I will try to use it to improve our products and services offered.

Have you had the opportunity to look into this matter? This one-star review hurts us a bit. We try very hard and care about the best possible ratings for our plugin.

How can I help you @malaga16 ?

Hi @jrotem

Thank you for your kind words and a 5-star review.

I forwarded your thanks to Piotr.

Hi @malaga16

Thank you for your time and reviewing our plugin. However, there is a misunderstanding.

ShopMagic FREE does support custom order statuses (as well as custom placeholders, filters and events). It is clearly written in our documentation.

Here’s the link https://docs.shopmagic.app/article/1032-does-shopmagic-support-custom-order-statuses

Would you please reconsider your rating? You can create a support thread if you have questions regarding this feature. Still – it is possible in free plugin version. I just double-checked it.

Hi @earshell

Thank you for 5-star Flexible Checkout Fields review. Great to hear that you like it ??

Hi @imkane

Forgive the late response to your review, but we were waiting to provide additional information in the support thread you set up for the same issue https://www.ads-software.com/support/topic/guests-visitors-cant-see-fields/

Could you please reference and help us resolve this issue?

I ask because the fact that visitors can’t see the fields is not the default situation, and it looks like some kind of bug/conflict.

All fields should be visible to users, regardless of their status.

I look forward to your reply.

Have a great day!

Dzień dobry @bernard85

Chcia?bym poinformowa?, ?e wydana dzisiaj rano nowa wersja wtyczki (2.2.6) powinna rozwi?zywa? problem b??dnego komunikatu. Gor?ca pro?ba o aktualizacj? i potwierdzenie ??

Je?li tak b?dzie, to prosz? tak?e o oznaczenie tego w?tku jako rozwi?zany (resolved).

Pozdrawiam serdecznie,

Thank you so much for this review. Your words mean a lot to us. I have also forwarded your review to our support department.

If you have any questions, please write boldly. We are at your service.

Have a great day!

Great to read that ?? Thank you for positive rating!

Thank you for the 5 stars! We are happy to hear that FCF works well for your store ??

Hi there,

Thank you for a 5-star review. Good to hear the free version meets your current needs. If you have any questions regarding Flexible Product Fields, we’re here to help.

Have a lovely day!