damianmachnik

Hi,

As there are no further replies on this topic, I’m marking this thread as resolved. You are welcome to create a new one if needed.

Hi @dantg

Thank you for your feedback. I’m sure you know that you did not miss anything. Our developers are aware of this issue. However, this particular case is a bit different than usual bug, which we can fix right away.

Mentioned error was caused by the newest WooCommerce version. WooCommerce 8.5 caused plenty of issues (not only with FCF, but some other plugin and motives). Most likely, because of these issues WooCommerce authors downgraded it to version 8.4. This is why, rolling-back (as it is an official solution) is the best and quickest way to solve your issue.

Once 8.5 is available we will update FCF as soon as possible to make it fully compatible.

Have a wonderful day ??

Hi there,

Thank you for a kind review. 4-star is good, but 5-star would be even better. Please let us know if there’s anything we can do make FPF better.

Have a wonderful day!

Hi @evolvefungi

What plugin version do you use? Test is available in Action field. First click on edit, and you should see a big Send Test button.

Here’s an example screenshot.

Hi there,

Thank you for your patience. We are already back to work after the Christmas break.

I’m overjoyed that you like our plugin. Regarding your question and how ShopMagic works, as a rule, the link redirects to the login page only if it detects that you are a registered user.

As for an unregistered user, it needs a special link and only that link will work. If ShopMagic detects that someone who has an account or is just logged into the site is trying to access this link, it will take them to the account page.

You can try testing these links (how they work) in incognito mode.

Hi @khalidal

Thank you for a 5-star review! I’m super happy that you like Custom Price for WooCommerce ??

• This reply was modified 10 months, 4 weeks ago by damianmachnik. Reason: formatting

Hi there,

Follow-up for my last email. We’re able to contact translation editors for Turkish, they reviewed your translation, and it looks like that your translation is not fully following official translation guidelines.

Here’s the link to the glossary https://translate.www.ads-software.com/locale/tr/default/glossary/, and here’s the link to the Slack community https://wp-tr.org/slack/

Unfortunately, that’s all we know. I advise you to contact them directly for some feedback.

Once again, thank you for your effort.

Hi @malcy,

Thank you for your kind words and 5-star review. I’m super happy that Flexible Checkout Fields is working great in your store!

Hi @gkhngkce,

Thank you for reaching out to us, and more importantly, thank you for your amazing work with translating Flexible Refunds for Turkish. We will try to accelerate the translation approval process.

Additionally, I’ll look into plugin language files. Indeed there may be an issue, which needs to be resolved.

Once again – many thanks for your work.

Hi @localmagi,

You rated our plugin, but I’m not sure if the rating is for the product. In fact, I’m pretty sure it doesn’t.

Nonetheless, I would like to answer you and lighten your doubts. It is not that we suddenly invented subscriptions. FCF PRO is sold on a subscription model and this is clearly stated in our terms of service. If you bought the PRO plugin it means that you accepted our terms and conditions. I assume that since you have accepted them, you have read them beforehand.

The subscription to the PRO version is one year, but you can cancel it at any time. Just switch its status from active to pending cancellation. What’s more, a few days before your subscription ends, we send you a notification reminding you of this.

I feel that the clearly defined terms and conditions, the ability to cancel, and the subscription reminder are enough to show that we are transparent.

However, I am still assuming a situation where something may have gone “wrong” in your particular case. Please write to us. I will personally look into your application.

Hi there,

I’m closing this thread for now. Your idea – sending recovery emails to new customers only was added to our backlog. We’ll notify you once it will be released.

Thank you for your valuable feedback!

Hi @gduguid,

Thank you for your 5-star review. I’m super happy that you found Flexible Product Fields useful.

Hi there!

Thank you for 5-star review ??

Hi there!

Thank you for 5-star review ??

Cze?? @dkrzyzanski,

Dzi?kuj?, ?e zechcia?e? przetestowa? wtyczk?, za?o?y? konto na www.ads-software.com, a w konsekwencji wystawi? nam ocen?.

Podstawowa wersja wtyczki nie ma mo?liwo?ci za??czania faktur do maili. Pe?na zgoda, ale jest to fakt, który bardzo transparentnie przekazujemy w opisie wtyczki w repozytorium WordPress https://pl.www.ads-software.com/plugins/flexible-invoices/

Analogicznie, mo?liwo?? dostosowania szablonu pod indywidualne preferencje udost?pniona jest w dodatku Zaawansowane Szablony dla u?ytkowników wersji PRO, ale nie tylko. Ka?dy u?ytkownik naszej wtyczki fakturowej mo?e skorzysta? z poradnika dost?pnego na https://www.wpdesk.pl/docs/edycja-szablonu-faktury-wordpress/ i w ten sposób stworzy? swój wygl?d dokumentu.

Wersja podstawowa wtyczki zawiera niezb?dne funkcjonalno?ci, które pozwol? prowadzi? sklep we wst?pnej fazie jego rozwoju. Wersja p?atna z kolei oferuje funkcjonalno?ci przydatne przy du?ej liczbie klientów. Mam tu na my?li automatyczne wystawianie faktur, wsparcie dla OSS, dat? przewalutowania na fakturze czy automatyczne wystawianie i wysy?anie faktur.

Je?li podstawowa wersja wtyczki nie spe?nia Twoich wymagań, rozumiemy. W takim razie mo?esz j? odinstalowa? i skorzysta? z konkurencyjnego rozwi?zania i to jest ok. Natomiast ocenianie produktu po cechach, których dany produkt nie ma (i nie reklamuje, ?e ma) ok nie jest.

Chcia?bym przekona? Ci? do zmiany zdania i oceny, tak?e, je?li tylko znajdziesz czas, pisz tutaj lub bezpo?rednio na nasz support (a chyba ju? si? z nami kontaktowa?e?). Bardzo mi na tym zale?y. Jak si? z nami skontaktujesz, to ch?tnie pomo?emy Ci równie? z dostosowaniem szablonu faktur poprzez wspomnian? edycj? pliku.

Ze swojej strony, ?ycz? Ci wszystkiego dobrego i powodzenia w biznesie.