DanDawson

Hello Rick! I use Oxygen Builder as well and this morning my Wise Chat site stopped working (users couldn’t post new messages, etc.) and checking Chrome console I was seeing jQuery errors. Previously I had been running the jQuery Updater plugin, tried it with that enabled/disabled, and it had no change.

So I disabled that and installed the jQuery Manager plugin so I could try different versions, and the default latest version in that plugin everything immediately started working normally again.

Hope that helps troubleshoot your issue, I am now running jquery-3.5.1.min.js and all appears to be running smoothly.

Unfortunately I never got a response to this support request. And I had even submitted the note about the Mark Barnes broken link and that is still broken on the SermonBrowser website as well… so it looks like support requests are not being monitored ??

Some research shows this error only occurs when the server is running php 7.2. When I roll back to php 7.1 the errors do not appear.

The line in question is:

$count=count($emails_arr);

I assume the problem is that $emails_arr is not countable (equal to null, or 1 or similar. For some more details on the potential cause of the issue see “Warn when counting non-countable types” on this page:

https://php.net/manual/en/migration72.incompatible.php

Thanks for your earlier replies @wdteam, I did some checking and I’m not seeing the same AJAX blocks you were seeing on the page. and like @mmr1234, I confirm these are coming from our own authenticated Instagram account.

Here’s the page where the videos are still not loading, only the photos work:
https://shop.mounthermon.org/

I’ll send the email to support with this thread, thanks again for your assistance.

Thanks for the info on the 403, is there a URL I call to test this myself so I would know when my changes fix it? I run Wordfence, do you think that is blocking your AJAX requests?

I found my solution over here:
https://stackoverflow.com/questions/22137814/wordpress-shows-i-have-1-plugin-update-when-all-plugins-are-already-updated

Install the debug_pending_updates() function listed there in your functions.php and follow the instructions, it’ll show which plugin needs an update.

For me it is a plugin that was embedded within a premium theme (LayerSlider inside of Enfold) and that explains @coleh’s experience that when the theme was changed the update counter went away.

Just for reference, here was the function mentioned:

<?php
/**
 * Debug Pending Updates
 *
 * Crude debugging method that will spit out all pending plugin
 * and theme updates for admin level users when ?debug_updates is
 * added to a /wp-admin/ URL.
 */
function debug_pending_updates() {

    // Rough safety nets
    if ( ! is_user_logged_in() || ! current_user_can( 'manage_options' ) ) return;
    if ( ! isset( $_GET['debug_updates'] ) ) return;

    $output = "";

    // Check plugins
    $plugin_updates = get_site_transient( 'update_plugins' );
    if ( $plugin_updates && ! empty( $plugin_updates->response ) ) {
        foreach ( $plugin_updates->response as $plugin => $details ) {
            $output .= "<p><strong>Plugin</strong> <u>$plugin</u> is reporting an available update.</p>";
        }
    }

    // Check themes
    wp_update_themes();
    $theme_updates = get_site_transient( 'update_themes' );
    if ( $theme_updates && ! empty( $theme_updates->response ) ) {
        foreach ( $theme_updates->response as $theme => $details ) {
            $output .= "<p><strong>Theme</strong> <u>$theme</u> is reporting an available update.</p>";
        }
    }

    if ( empty( $output ) ) $output = "No pending updates found in the database.";

    wp_die( $output );
}
add_action( 'init', 'debug_pending_updates' );
?>

I came here with the same question, just wanting to verify this plugin is fully ready for the TLS 1.2 switch in September. Thanks!

I haven’t tried moving a site lately in the default configuration, but here was the method I used to move sites previously when I had this same issue:

* Disabled the Wordfence Firewall
* Remove extended protection (at the bottom of the Firewall page)
* Duplicate the site with Duplicator
* Re-enable the Firewall and Extended Protection

Then when I moved the Duplicator files to the new server everything worked perfectly.

This is likely due to this bug:
https://core.trac.www.ads-software.com/ticket/37736

For me I installed Postman SMTP and didn’t even need to configure it, but it let mail start working. I assume WordPress 4.6.1 should be released soon, otherwise you can fix it with the above plugin or modify WordPress using this hotfix:

https://core.trac.www.ads-software.com/changeset/38287

Found the answer for the “Cannot load woocommerce.” message:

https://www.ads-software.com/support/topic/does-not-work-346

Exactly what I was looking for as well. If anyone finds (or develops) a solution, be sure to post it back here!

+1 for SFTP support, I can’t use any of the “automatic upgrade” or “automatic installation” options either. Sure would be nice!