DanFoster

I haven’t seen this error before, indeed the code should make sure that that value is not null before trying to insert it into the database. Could you share the site you’re seeing this on, and if you know it, which page or link is causing this error to be generated?

Hello. Yes, the option to display click counts is to show them to everyone, similar to click counts shown in platforms like Discourse.

I’m not sure what question your second part has begun, but the dates are stored for clicks and you can filter for date range using the selections at the top right within the stats display.

This was the thread with the solution for Autoptimize, by way of example.

This was a report from one of our users, verified by having them temporarily disable Hummingbird – I’m not sure if it was the standard or Pro version. If you’d like to narrow it down, the core functionality of the standard version of Track The Click is affected – clicks aren’t tracked when their settings were used. I suspect it’s from using delay, which would tally with the effects from the other optimisation plugins.

I have been able to replicate this issue. If you turn on Gravityforms’ “No Conflict Mode” from its settings page, you should find that it works fully. We’ll work to resolve whatever this conflict is, but that setting should allow you to use Gravityforms without issue.

Track The Click version 0.3.18 has just been released which has a workaround for this issue so should work properly on sites which have LiteSpeed Cache installed.

• This reply was modified 8 months, 3 weeks ago by DanFoster.

Thank you, just what I was looking for.

Yes, I have done that and advise our users to do so. As in the second link in my post. Do you offer an option like the link to Autoptimize that I also posted where a plugin author can opt out of your optimization which is incompatible with their plugin?

You may need to flush your cache or similar – looking at the source on your site still shows the Track The Click Javascript being optimised.

It looks like the Litespeed Cache plugin is being a bit too optimistic and is causing some problems.? I’ll look into ways to mitigate that within Track The Click, but for now if you go into Litespeed Cache’s settings and under?[4] Excludes, add track-the-click to the first?Do Not Cache URIs?box, then?Save Changes?at the bottom, hopefully that’ll resolve matters.

It looks like your Javascript optimisation plugin is interfering with Track The Click. Could you let me know what plugin you’re using and we’ll see if we can modify Track The Click to interact correctly with it.

Hi Olivia. Thanks for using Track The Click, and your feedback on it. I’ve just had a look at your site and from the Network monitor in Chrome, I can see the data being sent back to your site about clicks on those two buttons.

The link attributes shouldn’t make any difference to the clicks being tracked.

Daniel.

Glad you’re enjoying the plugin ??

Exactly right – clicks are only tracked if there’s an <a> tag around them – that’s how the plugin detects links. If you’d like to share an example of the button links you’re using (email would be fine) then we can look to add detection of these clicks in a future release.

I’ve been trying to recreate this plugin but can’t seem to make it go wrong! It looks like part of the plugin might be missing – is the file plugins/track-the-click/admin/partials/class-track-the-click-admin.php present?

Hello, and thanks for trying Track The Click. Reports on clicks are only available within the WordPress Dashboard. We don’t currently have any plans to show click statistics on the website’s frontend beyond the current option which can show a click count after each link.