DanFoster

The dashboard widget doesn’t exclude the domains from the plugin’s Exclude URLs list (by default, that’s clicks to pages that are part of your WordPress site), so in the widget you’d see clicks within your site. Does that explain the difference you’re seeing?

Thanks for your feedback – we’ve located a bug in version 0.3.0 and have just released a fix in version 0.3.1 – please update and your Google Analytics integration should work as expected.

The results of two queries would be helpful:

SELECT COUNT(id) FROM wp_track_the_click_link WHERE url LIKE 'https://vielzutun.ch/wordpress%'

and

SELECT COUNT(H.id) FROM wp_track_the_click_hit H JOIN wp_track_the_click_link L ON H.link_id=L.id WHERE L.url LIKE 'https://vielzutun.ch/wordpress%'

• This reply was modified 2 years, 10 months ago by DanFoster.

That setting is the main WordPress Site Address setting, not the setting for Track The Click. But to confirm, your “Exclude URLs” box is empty? With nothing in there, all clicks should show in the reports.

If it’s empty, are you comfortable using something like phpMyAdmin to run some SQL that I could ask you to run so we can work out what’s going on?

Could you confirm which options you have selected in Track The Click’s options page?

The three are

• Google Analytics outbound link tracking
• Google Analytics pageview tracking
• Google Analytics Property ID

You need to have filled in your Property ID – which of the other two have you selected, as I don’t see TTC’s GA code being activated on your website?

Hi Chris,

Those links are still tracked, they’re just hidden from the reports. If you’d like to see them included, you can remove your domain from the excluded domains list in the plugin’s Settings -> Other page.

Daniel.

Version 0.3.0 has just been released which should fix this behaviour for you.

We’re looking at adding an option to ignore clicks by logged-in users, which I think would work well for you. I’m afraid we don’t have a release date for that feature yet.

0.2.19 has just been released which fixes this issue.

Perfect, thank you for testing the change that’s coming in the next version!

It looks like your MySQL has a non-default setting (explicit_defaults_for_timestamp disabled). https://dev.mysql.com/doc/refman/8.0/en/timestamp-initialization.html

I’ll update Track The Click to use an explicit default – look for a new version with this change in the next day or two.

It sounds like you’re comfortable looking in the database itself – is the timestamp on the hit records still showing up as “0000-00-00 00:00:00”? Is the database you’re using a normal MySQL or MariaDB installation?

Hello,

I’m afraid it’s not a known problem. What do you have set for your server and WordPress timezones?

Hello,

Thanks for using Track The Click, and for your feedback. I’ve had a look and can see the problem – those links are inserted using ToolTips PRO’s Javascript, so when Track The Click looks for links on the site, those ones don’t appear in the code as it’s expecting.

We’ll look at how we can pick up on these clicks along with all the others.

Track The Click already logs those clicks. To see them in the reports, you should remove your domain name from the Exclude URLs list under Settings -> Other tab.

It does not currently store information on which users are clicking on links. We’ll add that to our list of feature suggestions, thank you.

What custom reports would you like to generate?