dani19

Hello @scifigirl128 you have the same problem that I had.

In the end, after a lot of asking in the themeum support that it has not been pleasant at all because in the end I have solved it, surely your error is super simple to correct.

In the checkout a checkbox of create account must appear?

Each person who signs up has to accept that checkbox

In your wordpress you have to accept that they register in settings – general, I suppose you will have it activated.

Then you have to go to the woocommerce settings in the email box and in the message that is sent to the account creation student that email will send an access url and a password that generates it automatically.

The url changes it where the course is accessed because by default it is the one of my woocommerce account.

And your problems would end, it is simply that step.

If you do not know how to leave the create account checkbox in the checkout it is very simple, go to woocommerce settings and in accounts and privacy you have to have selected

these three options

Allows customers to create an account at checkout.
When creating an account, an account username is automatically generated for the customer based on their first name, last name or email
When creating an account, you automatically create a password for the account

Another trick that I have done so that people do not miss it is a woocommerce hook that preselects the creation of an account, for people they do not need to select it

here I leave it to you
// checkbox create account checked on payment page
add_filter (‘woocommerce_create_account_default_checked’, ‘__return_true’);

I am looking at the option of how to do it so that it is mandatory, because if this is not marked it is not done automatically, I hope it helps you partner

Hello, @munayam I have already sent an email to your support since you have not responded to the emails or to this thread.

I have asked for my money back since it seems to me that you have laughed at me a lot in support and I think there are ways to do things.

It is already the third time that you do not solve anything.

Hello friend @munayam , you have already had time to see all the conversations, it has been 2 weeks.

Thank you

Hello @munayam

I have not had a response from you, it took more than a month and a half to solve this problem. There is no email to be able to contact you directly and you can solve the problem that the support tells me is manual, when it is not.

Thanks

Hello @munayam

my email starts like this dani

Thank You

Hello @munayam

Everything that tells me I have done it, the payment processor is stripe and there is no problem because when I place an order the transaction is completed.

I have tested it in test and real mode.

And in none of the cases does the person automatically enroll in the course, nor does he send the email, he only sends woocommerce email that the order is complete.

I am a client of your lifetime license plugin and a support person has told me to close my ticket because the only solution is to do it manually, which is illogical when trying an LMS plugin.

It seems that you understand more about the plugin, if you can help me I would appreciate it because I am losing a lot of money. I have it stopped for this functionality that should not be so complicated.

Hi, I have the same problem, but mine is ridiculous.

I have the lms pro tutor plugin.

I have been talking to support with this problem for more than a month and it is still not resolved.

I want when a person buys a course to automatically register and send all the information to the student so that he can access the course, I thought this could be done with an lms tutor.

In support of the beginning they said yes and this week they say that this functionality does not have the lms tutor, I do not understand how some tell me one thing and others others.

I see on the Internet that I am not the only one with this problem.

I have activated the monetization with woocommerce, the product in virtual woocommerce and by tutor.

I do the test with stripe or paypal, it turns out that the payment is complete, but nobody signs up for the course and the solution that the tutor has given me is that I have to do it manually or hire a developer.

I really do not understand, here I write the message in case someone can help me because the support of the tutor does not.

I think it is an essential functionality for a course plugin, without this functionality you cannot advertise to scale infoproducts as is my case.