Daniel Coelho

I’ve installed the new version and everything seems to work fine.

Funny thing is that the header and footer continue to appear eevn tough the canvas was supposed to not show them. But that problem has nothing to do with smart slider.

Thank you for your help!

Give me a few hours please. I’m busy with urgent stuff that I can’t put on hold.

I’ll get back to you asap.

Of course you can, I’m glad to help!

Hi, sorry for the late reply.

Here’s the list:

== Theme ==
Name: Patus Child
Version: 1.0.0
Author: John Doe
Child Theme: Yes
Parent Theme Name: Patus
Parent Theme Version: 1.0.9
Parent Theme Author: FameThemes

== Active Plugins ==
a3 Lazy Load
Version: 1.8.9
Author: a3rev Software

Contact Form by Supsystic
Version: 1.4.6
Author: supsystic.com

Cookie Notice
Version: 1.2.43
Author: dFactory

Elementor
Version: 2.0.15
Author: Elementor.com

Forty Four – 404 Plugin for WordPress
Version: 1.4
Author: phpbits

Fullwidth Page Templates
Version: 1.0.3
Author: Brainstorm Force

Google Maps Easy
Version: 1.9.2
Author: supsystic.com

Indent Lists Button
Version: 0.1.37
Author: Klaas van der Linden

List category posts
Version: 0.76.1
Author: Fernando Briano

Mobile Menu
Version: 2.5.1
Author: Takanakui

NavMenu Addon For Elementor
Version: 1.1.2
Author: ThemeIsle

PHP Compatibility Checker
Version: 1.4.5
Author: WP Engine

Relevanssi
Version: 4.0.10.1
Author: Mikko Saari

Simple 301 Redirects
Version: 1.07
Author: Scott Nellé

Smart Slider 3
Version: 3.3.3
Author: Nextend

TinyMCE Advanced
Version: 4.7.11
Author: Andrew Ozz

To Top
Version: 1.6
Author: Catch Plugins

W3 Total Cache
Version: 0.9.7
Author: Frederick Townes

Webcraftic Clearfy – WordPress optimization plugin
Version: 1.2.1
Author: Webcraftic <[email protected]>

Wordfence Security
Version: 7.1.7
Author: Wordfence

WP-Optimize
Version: 2.2.4
Author: David Anderson, Ruhani Rabin, Team Updraft

WPGlobus
Version: 1.9.15
Author: WPGlobus

Yoast SEO
Version: 7.6.1
Author: Team Yoast

Hi!

Following Ramona’s suggestions I’ve managed to fix the problem. I was using a page model from Elementor called “Elementor canvas” that removes the default header and footer. It is probable that in the most recent update from them, wp_header and wp_footer were removed from the code thus making Smart Slider 3 incapable of working. I solved the issue by switching the page model to the WordPress default and then hiding the header and footer via CSS. That way the functions still get called and I get to keep the intended design to the pages.

Thank you very much for your help!

I’ve created support ticket

Thanks for the info. I’ll try to find out the culprit.

I’ll report soon with the results.

Edit: I’ve found this error with google developer tools:

Uncaught ReferenceError: N2R is not defined at (index):943