danielbmusic

I’m having what appears to be the same problem. When I refresh the screen, the upload shows up. Just confirming the issue. I haven’t done all the deactivating other plugins, etc., but it sounds like the problem may still exist…

So are you guys getting a spinning disk when you hit the SUBMIT button? This is what I’m getting and just reached out for support myself on this. A little concerning that you haven’t gotten a response in a month…. Hmmmm…..

Hey again, just checking back in.. When I deactivate ALL of my plugins, including Beaver Builder, the code isn’t stripped like what happens when BB is active. But the popup still doesn’t work.

The popup people say this is because of the theme… That it’s not sending calls to the backend….

Thanks for looking into this, Melissa..

Daniel

well, after deactivating Beaver Builder, the code wasn’t stripped from the editor, but the popup still didn’t happen as hoped. Hmmmm…..

Oh, I see, yes, I’m using the Beaver Builder plugin, which I decided to do at the same time as Make, so I think of them together, Sorry!

I’ll try deactivating BB and see what happens…

I’ll try…. I’m using one of the HTML modules available under “basic modules” in the page builder. I put the HTML module in the 1st column of a 3-column row and added the code in line 1. I’ve checked the row and column settings and there’s no extra formatting or extraneous CSS stuff in the way.

Is that helpful? If you need to get in there and take a closer look, that’d be fine with me.

Hey Melissa, thank for your response. I’m putting that code in an HTML module toward the bottom of my homepage.