Daniel Moreira

Hi!

I’m having the exact same issue. Makes the plugin unusable.

Can you fix please?

• This reply was modified 8 years, 1 month ago by Daniel Moreira.

Hi duce, we are currently experiencing an issue updating some products.

We’ll get back to you once its fixed.

I believe the product you pointed out is already updated correctly.

Thanks for your understanding.

Best regards,
Daniel Moreira

Hi there,

Thanks for your feedback.

Can you please tell us your site url and the product you used in your test so we can investigate this situation?

If you don’t want to write your url here you can send us a help ticket at support.followprice.com.

Best regards,

Daniel Moreira

Hi there.

Thanks for contacting us.

For now, we don’t detect price changes immediately, and once we do, the notification may not be sent immediately as well, since we send our notifications twice a day.

Worst case scenario you will have to wait about 24 hours after changing your product price to receive that notification. We understand this is something that could be improved and for that reason we’re looking for ways to make notifications more responsive.

Can you confirm you received your notification after waiting 24 hours?

Best regards,

Daniel Moreira

I’ll mark this topic as resolved.

Thanks for working with us to solve this problem

Best regards,
Daniel

Hi,
I believe the button wasn’t working correctly because the product images in your site weren’t loading properly.
Now that that is fixed it seems to be working just fine.

Let us know if we can do anything else for you.
Regards,
Daniel

Hi Terence.
Thanks for your question.
I believe our plugin will work just fine on your website.
Just as long as you use Woocommerce, our plugin will recognize the products you created and it will add a button on each product page.
Having a sales cart is not required.

Best regards,
Daniel

Hi Gabriel,

Thank you so much for your suggestion! We solved this problem and updated our plugin code.

Let us know if we can do anything else for you.

Best regards,
Daniel

Dear egee,

Thank you so much for your awesome review! Our team is very grateful for your inspiring words.

Let us know if we can do anything else for you!

Best regards,
Daniel