danitaphaopat

Hi Jonathan,

We have updated to version 2.1.2 and everything seems to be working well now.

Thank you very much for this!

Hi Jonathan,

I am confirming that this issue only happens in the 2.1 version. I have reverted back to 2.0.3 and I seem to be able to manually push records to Salesforce now.

However, the WP to SF sync is not done automatically even though I have the action trigger for WordPress Update set up.

Any advice on how we can set this up so that any updates to the WordPress object is automatically pushed to Salesforce?

Thanks!

• This reply was modified 3 years, 2 months ago by danitaphaopat.

Hi there,

I am experiencing the same issue as well.

Would appreciate any advice on how to solve this!

Thanks Jeremy!

Hi Jeremy,

We are using version 1.9.1 of the Mailchimp add-on.

I’ve been looking into the json import/export and I think that this might be what we need to get do in order to get the plugin working the way we want it to.

We’re not so advanced with our web development knowledge though, do you happen to know someone who we can consult with if we were to start this project?

I see. Thanks Jonathan.

My prematch field is email, and it seems to actually updated the existing email in my salesforce leads rather than creating a new one.

I guess another question would be whether the plugin is able to automatically check the mapping error and update the record in salesforce accordingly without having to manually delete the mapping error for every object match?

Also does the plugin try to re-run the error sync automatically?

I seem to be able to update this record just fine after deleting the mapping error for it… Does this mean the plugin successfully mapped the objects?

Log:
Success: Upsert Salesforce Lead 00Q7F00000V6bDFUAZ (WordPress user with ID of 689).

Also could you clarify the difference between Upsert and Update? Does the former simply mean the initial sync and the latter is any updates following?

Hi Jonathan,

Thank you for your prompt reply.

I am trying to update an existing salesforce lead with wordpress. I’ve mapped all the required fields and this email already exists in my salesforce lead record so I’m not sure why the plugin is unable to match them up.

I received three error logs trying to do this, including:

1. Error: 404: on Salesforce HTTP request
2. Error: Update Salesforce Lead tmp_sf_5f4caf258f6e09.98201348 (WordPress user with ID of 689), with a message saying “Provided external ID field does not exist or is not accessible: tmp_sf_5f4caf258f6e09.98201348”
3. Error: 404: on Salesforce HTTP request