Daniel N. (woo-hc)

Hey @roxannestoltz

Glad to hear it!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hey @mgz069

This kind of problem is usually caused by a conflict with another plugin.
?
The best way to determine this is to:

• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

If this does not resolve the issue, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hope this helps!

Hey @sanlunhuiteng

Thank you for sending us the status report, however, there is not much we can get from the status report.

Could you provide us with a copy of your Fatal Error Logs> (if available?) You can find it under WooCommerce > System Status > Logs.

Thanks

Hey @copycatzapparels

To get a clear picture of the issue, could you please share an uncropped screenshot of the unworking buttons? You can use the snipboard.io tool to share it.

Thanks

Hey @shemediy

I understand you want to add the shipment tracking number to your orders.

The WooCommerce core does not support this, but you can get such functionality from a plugin or through custom coding.

We have the Shipment Tracking extension that may provide the functionality, check to see if it is something you can consider, and create a presales ticket with us if you have any questions.

Hope this helps!

Hey @kristinubute

I understand you are looking for a way your client can manage WooCommerce from the front end.

The WooCommerce core does not come with this functionality, but you can achieve this through custom coding or using a plugin.

Since we do not provide custom coding here, I would suggest searching for ” WooCommerce frontend (shop) manager plugins” either on Google search or the WordPress plugin page here: https://www.ads-software.com/plugins/tags/search/

Hope this helps!

• This reply was modified 2 years, 6 months ago by Daniel N. (woo-hc).

Hey @bb3cpo

We will be waiting to hear from you, thanks!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hey @globalmerchant

Glad to hear it!
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hey @sultan912

Glad to hear it!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hey @jj1979

Thanks for letting us know!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Hey @ntertainme

Could you be using the ‘WooCommerce Subscriptions’ extension for your recurring subscriptions?

If that’s the case, please create a ticket under the account that the extension was purchased: here is where to create the ticket: https://woocommerce.com/my-account/create-a-ticket/?form=ticket

Thanks

Hi @nadeemahmed82

This looks like a theme customizing issue, most theme builders like Flatsome would require a separate mobile and desktop design. However, we do not support third-party themes on these forums, so I recommend contacting the theme’s support team.

Kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

Hi @azadbakhsh

This looks like a theme customization issue.

We do not support third-party themes on these forums, so I recommend contacting the theme’s support team.

Kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

Hi @vikabub

Will this be addressed in an update or do I need to do anything?

Often this would occur if you have conflicting plugins. Could you perform a quick conflict test; here is the instruction on how to do one: https://woocommerce.com/document/how-to-test-for-conflicts/?

If the issue persists, could you please share a copy of your site’s System Status?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks

Hi @hippow

Could you please re-share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response or at pastebin.com as you did before.