Daniel N. (woo-hc)

Hi @bubbleteaisbaeee

Will Zapier be able to do this: Automatically enroll the course for users at Learnsworld when they buy the bundle?

If you will be integrating your WooCommerce with Zapier using this WooCommerce Zapier I would suggest creating a presales ticket with us if you have any questions about it.

Thanks!

Hey @frykky

Thank you for the screenshot.

However, Xue was asking for the screenshot on your admin side, you can access the widgets by going to Appearance>> Widgets.

Also, just to check that your product attributes are well set could you also provide us with a screenshot of the product >> attributes setting.

Thanks!

Hey @martinhughestopline

Thank you for sharing the system status report.

PHP Post Max Size: 8 MB

I would suggest asking your host to increase this limit, check this documentation

If this does not help, I would recommend you also share with us the CSV, this way we can test it on our end.

Thanks!

Hey @purceaflorentin

I’m glad we were able to help! If you have a few minutes, we’d love it if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

Thanks!

Hey @smartkram

Thank you for the system status report.

Could you also please go to WooCommerce > Status > Log, and check if you have any recent error log available there? If there is any, can you please share that with me to check this issue further?

Also,can you install WP Crontrol plugin and then go to Tools > Cron Events page and check if there are issues highlighted.

Thanks!

• This reply was modified 2 years, 4 months ago by Daniel N. (woo-hc).

Hey @zubairs559

Thank you for sharing your system status report.

Here is how I would recommend upgrading your WooCommerce.

First, uninstall all other plugins except WooCommerce please follow the instructions here: https://docs.woocommerce.com/document/how-to-test-for-conflicts

Secondly, Upgrade your WordPress to the newest version. Check the options here: https://www.ads-software.com/support/article/updating-wordpress/

Lastly, Update your WooCommerce by following the illustration here: https://woocommerce.com/document/how-to-update-woocommerce

Please let me know how this goes!

Hey @kevinn02

Thank you for sharing your System status report!

A few things I noticed from the report:

WP Version: ? 5.9.3

WC Version: 6.6.1

I would recommend updating your WordPress core and WooCommerce Core to their newest version. This is how to do it: https://woocommerce.com/document/how-to-update-woocommerce

Yes, we do have a caching plugin installed: WP Rocket. The other domain also have a cache plugin installed: LiteSpeed Cache. Do you have a fix/solution to test if those caching plugins are the problem?

I would recommend purging or rather clearing the cache in these plugins.
For WP Rocket go to Settings ? WP Rocket and click on the ‘Clear Cache’
For LiteSpeed Cache LiteSpeed ? Manage ? Purge All.

In addition to this, I would suggest checking if the tracking is sending the right data using the Google Tag Assistant extension for chrome

Thanks!

Hey @purceaflorentin

I understand that you would want to change your product image background to white.

You can add that to the “Additional CSS” section of your Customizer (Appearance > Customize).

.products-lister li img {
    background-color: #FFFFFF !important;

Let me know how it goes!

Hey @wadami

I understand that you would like to know if Elementor is still compatible with WooCommerce.

WooCommerce is designed to work with a wide range of stores and use cases. However, as Elementor is a third-party website builder, we won’t be able to confirm compatibility ourselves.

I had a look at both our own documentation and also the Elementor and neither mentioned any specific compatibility issues, so there is a good chance they will be able to work together.

If you reach out to the third-party developer of the Elementor they may be able to let you know if their customers have experienced any incompatibility issues

Hope this helps!

Hey @mitotherapie

I am glad the issue has been resolved. And you are right, pageviews are not tracked for logged-in admin users. please this documentation: https://woocommerce.com/document/google-analytics-integration/#testing-analytics

Hope this helps!

Hey @coffee12

I understand that you want to create break lines in your product archive page.

However, the WooCommerce core does not have this option, but you can achieve it using custom coding, or a plugin. Since custom coding is beyond our scope here, I would recommend checking for a plugin at https://www.ads-software.com/plugins/.

Hope this helps!

Hey @yurbshop21

I understand that you would want your reviews to have a sliding effect.

However, the WooCommerce core does not come with this option but you can achieve it by the use of custom coding or a plugin.

Since custom coding is beyond our scope here, I would suggest going to https://www.ads-software.com/plugins/ and doing a search for a plugin that can help you with this.

Hope this helps!

Hey @bartpir

I understand that you are not getting any purchase transaction data from Google Analytics.

First, could you check if your tracking is working properly using the Tag Assistant debug? Secondly, could you let us know the payment gateway you are using.

And lastly, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

What does it mean exactly, do we need thank-you/order-received or either one or another?

This means you could have either of them, they are literally the same thing.

Thanks!

• This reply was modified 2 years, 4 months ago by Daniel N. (woo-hc).

Hey @fiona0615

I am sorry that the issue still persists.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks!

Hey @nicisme

I understand that you are getting an error during your product sync.

I found a similar issue discussed on this thread https://www.ads-software.com/support/topic/products-not-syncing-12/ Could you check it out and see if it resolves the issue. The newest version of the product catalog batch API is v.14.

If the issue persists, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks!