danrayne

Pro purchased and installed. Cheers!

Thanks!

I’ve got two questions relating to reinstalling/updates?

1. If I remove the plugin and reinstall it, is there any way to save the stats?
2. If the fix works I will upgrade to the full version. Will the upgrade keep the stats?

Hi, I hope this helps:

#0 /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_db.php(2156): wsmDatabase->fnGetToolBarID(‘XXXXX.com/th…’)
#1 /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_init.php(423): wsmDatabase->fnCorrectDatabaseTables()
#2 /home/XXXXX/public_html/wp-includes/class-wp-hook.php(287): wsmInitPlugin::wsm_plugin_init(”)
#3 /home/XXXXX/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#4 /home/XXXXX/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home/XXXXX/public_html/wp-settings.php(540): do_action(‘init’)
#6 /home/XXXXX/public_html/wp-config.php(106): require_once(‘/home/XXXXX/…’)
#7 /home/XXXXX/public_html/wp-load.php(37): require_once(‘/home/XXXXX/…’)
#8 /home/XXXXX/public_html/wp-cron.php(44): require_once( in /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_db.php on line 352
[10-Aug-2020 16:48:53 UTC] PHP Fatal error: Uncaught Error: Call to a member function prepare() on null in /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_db.php:352

#1 /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_init.php(423): wsmDatabase->fnCorrectDatabaseTables()
#2 /home/XXXXX/public_html/wp-includes/class-wp-hook.php(287): wsmInitPlugin::wsm_plugin_init(”)
#3 /home/XXXXX/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#4 /home/XXXXX/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home/XXXXX/public_html/wp-settings.php(540): do_action(‘init’)
#6 /home/XXXXX/public_html/wp-config.php(106): require_once(‘/home/XXXXX/…’)
#7 /home/XXXXX/public_html/wp-load.php(37): require_once(‘/home/XXXXX/…’)
#8 /home/XXXXX/public_html/wp-blog-header.php(13): requir in /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_db.php on line 342
[07-Aug-2020 16:15:37 UTC] PHP Fatal error: Uncaught Error: Call to a member function prepare() on null in /home/XXXXX/public_html/wp-content/plugins/wp-stats-manager/includes/wsm_db.php:342

If it’s of help to you, here’s the actual error message:

*******************************************

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WP Visitor Statistics.

First, visit your website (https://www.XXXXX.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.XXXXX.com/wp-admin/admin-ajax.php) and check for any visible issues.

*******************************************

Although this is the most common message I get, a couple of times the error was reported to be with (https://www.XXXXX.com/wp-login.php), but all of them are supposed to be related to the WP Visitor Statistics plugin.

Cheers