dantmi23

Hi Aracelil,

I think I figured this one out. Sorry, I didn’t update this. I appreciate your response.

Joanna,

Thanks for your response. I’ve already tried that several times and it not working for me. Do you know what would be causing this to not work? Thanks!

Thanks Tarek!

That did the trick! I appreciate your help.

I looked into this/played around with this more. I also did the same for another CF7 form from a different domain/website that was doing the same thing. They are both working now (sending emails and also having attachments attached so they get sent and are also received).

I’m not 100% sure what I did that made these work but I made sure the forms had the following:

In Form tab of the Edit Contact Form:

• I redid the file form tag by deleting the old file tag”[file]”, inserting my cursor after the “<label>please upload file</label>” and then using the File form tag generator button (button that says “file” above the text field) to create the new file tag. I made sure when the file form tag generator popped up, I included the file limit size and the acceptable file types. So my new tag ended up looking like the following:

[file file-25 limit:20971520 filetypes:jpg|jpeg|png|pdf|doc|docx|]

• I then clicked Save before moving to the Mail tab

In Mail tab of the Edit Contact Form:

• Made sure I used greater/less than symbols (< >) around the emails in the “To” and “From” fields. ex: <[email protected]> or Support <floflexinc.com> instead of just [email protected].
• In “To” field, made sure (at least the first) e-mail being used had the same domain as the website the form was on: <[email protected]>. If other emails/domains were listed those were listed after and separated by a comma: <[email protected]>, <[email protected]>
• In the “From” field: I used a real existing email with the same domain instead of a noreply type,… at least at first. Ex: <[email protected]> instead of <[email protected]> or [email protected]. It seems like when I saved the real email <[email protected]> in the “From” field instead of <[email protected]>, this is what allowed it to start receiving attachments when the email was sent. I went back and saved it with a <[email protected]> later and it would still send the attachments but I had to first save it as the real e-mail <[email protected]>.
• I next made sure the new file mail-tag “[file-25]” was copied from above the text field and pasted in the File Attachments field at the bottom of the Mail Tab.
• I clicked Save again, refreshed my cache on the website with the form and tried sending another e-mail with attachment.