Dario La Porta

Hi @tomalec,

thanks a lot for your reply.

I can confirm you that the solution you has provided me works perfectly.

I mark this topic has resolved.

Have a nice day!

Thanks for the reply jussipv, I was already aware of the fact that the plugin worked correctly up to v1.8.14 and also how to restore this version, but I think your intervention is equally useful to anyone reading this topic.

Anyway, since it is only a temporary solution to the reported problem, in addition to the fact that I have no intention of wasting time installing the old version on all the sites I manage, I would expect a response from the official support team as soon as possible.

Ok Alberto, I understand.

Thanks a lot for the reply.

Hi Ernest,
I can confirm that now everything works fine.
Thank you

Hi Katereji,
thanks for your reply.
I give you some more information:
-website: https://www.marketingcolcuore.com/
-plugin version: 5.163.1

Now the issue seems to be fixed. To do so, I have pushed the buttons “check http connections” and “dump log” and, after that, the settings page has changed (e.g. now I can see the advanced options button that wasn’t shown before) and the error message is disappeared.

Ok, I apologize I had not seen the other reports.
I tried to follow the solution you provided me and I confirm that it works perfectly.
So thank you so much for your help and congratulations on the speed of response!