darkearth10

Thanks, I never realized. It looks like Siteground who was my host auto installed some plugin called “SiteGround Central” that changed the look. Since it started that way for me I never realized it was not the default.

Hi @shameemreza

I do not believe this is a settings that needs to be adjusted issue. Package details and everything is set up properly.

Additionally I am aware that size and weight and different delivery options affect price. My point is that the basic shipping options that should be available are either not working or not showing as available.

To add to this. If I try and mail a simple 4×6 postcard, that has no value, that weighs 50 grams. MY only shipping option is “USPS – FCMI” for $2.60. This would normally be fine to ship under but it still gives the error “FCMI Shipment containing anything except documents not allowed”

There are a number of people reporting the same issue, there’s got to be something going on.

Hi @paulostp,

If it’s the case that this shipping method is not supposed to be used for shipping anything other than documents then maybe the issue is that the proper shipping method is not being displayed by Woocommerce? I can go ship the item in store for almost the same price listed in the screenshot for FCMI (At around $5).

Looking at the screenshot the second shipping option the price increase is almost always astronomically higher. In this instance, going from $3.29 to $39.53.

If FCMI isn’t supposed to be used in these cases, then there should be another shipping option available. I’m not entirely sure why a shipping option for documents is even showing up when shipping packages.

Hi @rainfallnixfig

Here's a step by step of what I'm doing:

- Open Order
- Hit Create Shipping Label
- Fill out Destination Address and Verify 
- Select Package Type and Input Weight
- Verify and Fill Customs form
- Select Shipping Method "USPS - First Class Mail International"
- Hit Buy Shipping Label 
- Get the error 

Link to Error: https://imgur.com/CTrTzih


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Hi @xue28,

I am using the latest version of WooCommerce Version 8.2.2 and WooCommerce Shipping & Tax Version 2.4.0.

Also, USPS Ground Advantage is a Domestic only shipping option as far as I’m aware, this isn’t available for shipping outside the USA which is the problem I am having.

Additionally I’ve shipped plenty of packages internationally well after July 9th 2023, and never had an issue until trying to ship a package today.

Combined with the fact that there was another thread posted yesterday leads me to believe there is something else going on.

For an example when trying to ship internationally the three options I am given are

“USPS – First Class Mail International” – $16.54
“USPS – Priority Mail International” – $59.24
“USPS – Express Mail International” – $70.02

FCMI should work for large envelopes up to 15,994 oz which works as a reasonably priced shipping option for international. And is the shipping option I’ve been using, and is the one that is currently bugged.

If you need a link to this it can be found here: https://www.usps.com/international/first-class-mail-international.htm