Shashwat Srivastava
Forum Replies Created
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Forum: Plugins
In reply to: [iFlyChat - WordPress Chat] Embedded chat room scrolling to topThere was an issue in our update which we released last Friday. It has been resolved now.
Thanks,
ShashwatForum: Plugins
In reply to: [iFlyChat - WordPress Chat] remove defaultYou may do so by going to iFlyChat Plugin’s settings page and disabling popup chat.
Thanks,
ShashwatForum: Plugins
In reply to: [iFlyChat - WordPress Chat] Iflychat Js IssueIt seems like the plugin is not able to detect if your website is loading over HTTPS. Could you please add a redirect from http to https for all URLs on your website. You may do so by adding a rule in .htaccess file.
Thanks,
ShashwatForum: Plugins
In reply to: [iFlyChat - WordPress Chat] Iflychat been down for a day.I am sorry to hear that you faced issue last Friday. You may always follow any incident related updates here – https://status.iflychat.com. Is everything working fine now?
Thanks,
ShashwatForum: Plugins
In reply to: [iFlyChat - WordPress Chat] iflychat site down?Our website was temporarily under maintenance. You should be able to access it now and generate API key. And yes we do offer a free lifetime plan. ?? Please do check it out here – https://iflychat.com/. Thanks.
Forum: Reviews
In reply to: [iFlyChat - WordPress Chat] No Thank YouOur website was temporarily under maintenance. You should be able to access it now and generate API key. And yes we do offer a free lifetime plan. ?? Please do check it out here – https://iflychat.com/. Thanks.
We have fixed this issue now. It would be great if you could give it a try again.
Best,
ShashwatForum: Plugins
In reply to: [iFlyChat - WordPress Chat] Broken icons (close/minimize)Could you please share a screenshot?
Are you still facing this issue?
Thanks,
ShashwatForum: Plugins
In reply to: [iFlyChat - WordPress Chat] Pop out chatAt the moment this is not possible. Although the user will automatically return to your website if they close the popup chat tab. Thanks.
Glad to hear it that! Thanks.
Forum: Plugins
In reply to: [iFlyChat - WordPress Chat] How to change the chat soundIn the new version of the chat app, it is not possible to replace notification sound file as its served via cloud. We are soon going to provide multiple sounds to choose from. Thanks! – Shashwat
Forum: Plugins
In reply to: [iFlyChat - WordPress Chat] Deprecated noticeThank you for reporting this issue. We have fixed it now.
Forum: Plugins
In reply to: [iFlyChat - WordPress Chat] Mobile chat not workingDoes it work if you set chat to open in new tab on mobile? This option is present on App Dashboard > Settings > Mobile page.
Thanks.
There seems to be two things happening here:
1. You may want to disable chat for unregistered users on your website: https://iflychat.com/docs/integration/wordpress/general/how-allow-unregistered-users-chat.
2. There is a new option in chat which lets you “popout” any chat conversation in a new browser tab. You may enable/disable this option by going to App Dashboard > Settings > App. The option name is “Allow Opening Chat in new tab”.
Hope this is helpful. Thanks.