DarkMySite
Forum Replies Created
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Hello.
We have checked your site. Seems like your site has some caching plugin that is making the issue.
From our testing on your site, we can see that your caching plugins is joining all CSS in one file, by doing this, DarkMySite’s color changing CSS is not getting higher priority from the ReaderMode’s CSS.
Can you please test by disabling the caching plugin or disabling the Auto Optimizing CSS feature in your Caching plugin?Just disable the caching for few moments and then test the reader mode. We are asking you to do that just to understand if the issue is coming from our plugin or not.
Hello again. As we haven’t got your response in the mentioned issue and none similar report from other users, assuming that the issue you faced got solved. So we are closing this ticket.
If you yet find any other issue, don’t hesitate to let us know, we will be happy to help always.Hello again. It’s been while we haven’t got reply from you.
We really want to know the issue as we couldn’t find it in our testing. Please let us know the PHP Version and WordPress version you are using.This should not happen.
Please let us know the PHP version and WordPress Version you are using. So that we can check if there is any issue or not, as lots of users are using our plugin without mentioning this type of issue.Hello,
By further investigating, we can see that your theme is missing the viewport meta tag in it’s head. Without the viewport, in mobile device, the website shows like in a computer device. And many plugin may not work properly without this, it’s an issue from the theme.You can simply add the viewport meta tag on your theme by adding the below line inside the head tag.
<meta name="viewport" content="width=device-width, initial-scale=1">
Check out the screenshot: https://prnt.sc/Bu9hklSaeyUB
After adding this, simply clear the cache and everything should work fine.
Also, if you want, our team can help you adding the viewport on your website.Hello
Though we couldn’t find the issue on our testing, you have nothing to worry.We have updated the plugin with much more functionality to hide the floating switch on mobile device. Now, from the control setting page of the plugin, you can choose Hide By User Agent, Hide By Screen Size or Both. For your solution, choose “Both” and surely the floating switch will be hidden on mobile device.
Check out the screenshot: https://prnt.sc/ETTJvy7cJlfl
Thank You for mentioning the issue you are facing.
We have tested on few mobile in different browsers but found things working. Can you please let us know which browser and OS (Android/iPhone) are your using so that we can test and resolve the issue faster?