darrennye

Hi Samuel,

Do you have any time coming up to work on this issue?

Darren

Hi Samuel,

I sent you a message on your form a couple weeks ago. I’m sure you are busy though.

Darren

Here’s an example of the 404 errors that people see, when trying to download files that are controlled by Easy Digital Download — but only when bb Messages is active:

https://drive.google.com/file/d/0BzmtEJeuWu1dTW1VcnpGNVVzUGM/view?usp=sharing

When I disable bb Messages, then these 404 errors stop.

I’m not sure what bb Messages and EDD are both doing, to cause this conflict. Perhaps they are writing files to the same directory name or something, I really have no idea.

Darren

Disregard, I figured it all out. I reverted to the original Avatar.

Ya know, I had the same exact issue.

But then I realized that I was logging into a username that was my former Administrator user, which I recently had changed to a Standard user (and I had created a new Admin login).

Stupid me.

When I logged in with the correct Admin user, all my menu options re-appeared.

Maybe the same is happening to you?

I also have WooThemes and the Canvas theme, and recently upgraded to WordPress 4.4.

I also recently implemented WordFence. So I thought maybe it was WordFence.

But then I logged in as Admin, went to: Canvas > Settings > Framework

I updated the Framework from 6.2.2 to 6.2.3 – and wallah – that fixed the issue.

The key here is – this IS a FREE plugin with FREE support – so you can’t expect someone to focus on just all your problems in a way that you are apparently expecting.

There are hundreds of issues that can happen in software, Bryce pointed out one of them, that are not directly related to the source program itself.

Give Zack a break. His tools are actually quite useful and a bargain, if you can get them to work in your environment.

That’s awesome thanks so much! I will try it out!

Hi Zack,

Any chance you might change how your plug-in functions, so the above is no longer an issue? I unfortunately can’t use the plugin as my theater company uses multiple lists in the manner described.

This is what a rep from Constant Contact said would need to be done:

> From: Shannon Wallace <[email protected]>
> Date: November 19, 2012, 3:47:53 PM EST
> Subject: WordPress plugin to Constant Contact [ ref:_00D708xak._50070Q76e3:ref ]
>
> I understand the plugin you’re using is overwriting contact information if fields are blank instead of updating the contact with new information and leaving the existing information alone.
>
> This isn’t a setting inside Constant Contact–the developers of the integration should first be making a call to our API to get the contact’s details, then adding to the record to add new information, then putting the contact’s information back into Constant Contact in a second API call. It sounds like they are either not getting the contact information (the first step), or overwriting fields that contain content with no content when they do the update call to our API. It is something that needs to be changed on their end.
>
> If they can contact me and provide the code they use to do this, I can take a look and make recommendations on what they need to change to not overwrite what is there already. The best email address to use is [email protected]. Sorry you ran into this!
>
> Best Regards,
> Shannon W.
> API Support Specialist
>
>
> ref:_00D708xak._50070Q76e3:ref

Oh geez. My client has about 5 lists, and each person can perceivable be on all those lists.

And the web forms I built to integrate with Constant Contact, focus on one of these lists. So if a user fills out a form, such as “volunteer” instead of “contact us” not only do they get removed from the other lists, their answers also get deleted from the constant contact database, which would more than likely still be accurate.

All of their lists share the same contact and custom fields up at Constant Contact.

To clarify the other issue – I have noticed that if I leave a field empty on one of my forms, such as “Street Address 1” – if data was already in that field at Constant Contact, and I submit my form with that field blank, it will then erase the field up at Constant Contact – when it should just leave it as it was.

I hope there are future options not to change other lists, and not to change or delete fields in constant contact, that are not filled out (null/empty) on the new form being submitted. It should just leave the existing field there.