Darshana

Hi @lokmeup,

Thank you for your patience!

Based on the information you’ve shared, it seems that you are running Action Scheduler as a standalone plugin.

Please note that most plugins, such as WP Mail SMTP, WooCommerce, and WPForms, include the Action Scheduler library. This means you typically don’t need an external plugin to manage scheduled actions and tasks.

Could you please try deactivating the Action Scheduler plugin on your WordPress site to see if that resolves the issue?

Let us know how it goes. Thank you!

Hi @dsawyers,

Thank you for getting in touch, and I apologize for any confusion!

Please kindly note that the webhooks functionality is available only in the Pro version.

Thank you for your understanding!

Hi @lokmeup,

Thank you for providing the additional details!

I have shared the information with one of our developers and will update you as soon as I receive more information from them.

Thank you for your patience in the meantime!

Hi @kemmieg,

We haven’t heard from you in a while, so I’m going to go ahead and close out this thread for now. If you’re still having trouble, feel free to respond here at your convenience and we’ll be happy to help.

Have a great day!

Hi @amfahadsafi,

Thanks so much for taking the time to leave that review!

We’re glad to hear that the WP Mail SMTP plugin works well for you.

We hope you continue to have a 5-star experience ??

Hi @ermyas,

Thank you for taking the time to leave a review! We hope you continue to have an awesome experience using the WP Mail SMTP plugin.

Enjoy!

Hi @sergibosch,

Thank for taking the time to provide your feedback!

When configuring the Other SMTP mailer option, you need to use your preferred email address (SMTP Username) that you’d like to authenticate with the WP Mail SMTP plugin. The password should be the email account’s password, which you will use as the SMTP password.

If you have any questions or need assistance, please don’t hesitate to reach out our support. Thanks again!

Hi @lalvumia,

Thank you so much for your kind words!

We hope you continue to have a 5-star experience.

Hi @dsawyers,

Thanks for reaching out! As a temporary solution, you can disable the Webhooks feature under the WP Mail SMTP -> Settings -> Email Log area (see: https://a.supportally.com/uqi2ZP).

When you unsubscribe that option, it will use another technology to verify your email deliverability.

In the meantime, you can request your hosting support to whitelist the following IPs (Firewall or whichever security system they use).
– 192.40.165.60
– 192.40.165.61

Once they confirm, you can try subscribing it again in the WP Mail SMTP -> Settings -> Email Log area and see if that resolves your issue.

Also if you have a Pro license, please feel free to create a support ticket whenever you encounter an issue.

Thanks!

Hi @lokmeup,

Thank you for bringing this issue to out attention. The error message you’re encountering, WordPress database error: deadlock found when trying to get lock; try restarting transaction, typically occurs during database operations when multiple queries are trying to access the same resources simultaneously.

Are you using any caching or performance plugins on your site? When you have a moment, please provide the following information. This will help our developers investigate the issue further.

1. The mailer that you have configured using the WP Mail SMTP plugin.
2. Please provide a list of the plugins currently installed on your site (you can copy the plugin list from WordPress Tools – > Site Health -> Info -> Active Plugins area.)

Once we have more information, we should be able to assist you further.

Thanks!

Hi @kemmieg,

If your Google connection is already established under the WP Mail SMTP -> Settings area, please try sending a test email from your site (WP Mail SMTP -> Tools) to check for any errors.

If you are able to send and receive test emails, please enable the ‘Force From Email’ option under the WP Mail SMTP settings page and see if that resolves your issue.

Please let us know how it goes.

Hi @metricmedia,

We haven’t heard from you in a while, so I’m going to go ahead and close out this thread for now. If you’re still having trouble, feel free to respond here at your convenience and we’ll be happy to help.

Have a great day!

Hi @hobos,

Thank you for your positive feedback on the WP Mail SMTP plugin.

We’re proud to hear that our plugin has exceeded your expectations and provided you with an excellent user experience. 

Your 5-star rating helps spread the word about our product and its benefits.

Hi @lukebryant,

Thank you so much for leaving that review!

It’s great to hear that you’ve found the WP Mail SMTP plugin to be easy to configure, and the documentation is clear.

We hope you continue to have a 5-star experience!

Hi @nightshift8572,

We greatly appreciate your review & feedback!

Comments like this make all the hard work worthwhile.

We hope you continue to have a 5-star experience ??