David Artiss

Is your production and development truly identical? Same plugins, content and configuration?

It may be worth checking with your host if they can identify the cause of the errors, as they’re likely to have more in-depth error logging.

Otherwise, all I can suggest is that this could be a plugin interfering – switching them off one-at-a-time will be the slowest, but least impactful way, to test this out.

Ah, that explains it. I assume the secondary menu is the one in the top-right?

I think they intended for the secondary menu to be used somewhere like the footer, which is why that restriction is there.

The credentials for the SVN repo are your www.ads-software.com login details. I always use my username (i.e. dartiss) and not email – not sure if the latter works, so it’s worth trying the alternative.

When you say “access admin panel”, do you mean the WordPress Admin (it has a URL ending with /wp-admin/?

Also when you say “you can’t do anything”, what do you mean? What is displaying?

Hi Michelle,

Looking at the page’s source code, it’s being displayed as a main-menu item, not a sub-item. Can you compare it to how you’ve set up one of the “About Us” sub-menus?

If you can’t see anything obvious, please screenshot the menu set-up and share it here.

Thanks for the feedback Alan! I see what you mean about the margin – I’ll take a look at this for the next release. Meantime, there is a class of shareopenly which you can apply any CSS to.

And, yeah, the search facility here isn’t great – ShareOpenly is the official spelling, but not sure if I include the alternative in the README, if it will make a different (but will try!)

Hi John,

The parameters are named show_inactive and show_active. That’s my fault, though – I can see the ones you’ve used in my example documentation. I’ll get that corrected.

Meantime, this should work…

<ul>[plugins_list show_inactive=true]</ul>
<ul>[plugins_list show_active=true]</ul>
<ul>[plugins_number show_inactive=true show_active=true]</ul>

I’ve just released a new version which should fix your problem – let me know how it goes!

Okay, what can I say? Curiosity got the better of me! I looked and found it… I was adding blank lines around the embeds for no reason other than the fact that it looked neater. But doesn’t help you. Anyway, I’ve ripped them out and am testing the resulting change.

It’s late for me, so I’ll finish it up tomorrow and hopefully get it fixed for you then.

Mmm. That’s an interesting problem – I’ve not seen that before. Looking at the page code, it looks to be a carriage return rather than a space.

I’ll need to look at my plugin code to see what may be happening here. I’ll do that as soon as I can and let you know what I find out.

That’s great. If clearing those out doesn’t resolve your issue, you’ll need to go back to whoever advised it.

Version 1.6.2 has been released to fix this.

Well, that’s embarrassing. Yeah, that’s a minor bug in my code. Let me fix that and push out another update…

What your host is pushing you to do is to clear down those 3464 transients.

Under “Remove all Transients” tick “Clean now” and then click on “Save Changes”. This will clear them all down.

Hi Yolanda – thanks for updating that.

As of today, I’ve handed over the plugin to a new developer, who comes with a lot stronger set of credentials. I feel a lot more confident this time around that all of the problems can be resolved and the plugin will be safe hands.