dave8441

Hi @generosus,

I disabled rocket loader and that fixed the errors. But unfortunately my PageSpeed score dropped from 99 down to 75, so I guess I will just live with the errors for now. Thanks for your help.

That was it, problem solved. Thank you for pointing me in the right direction.

???

Hi @kozyraola,

I also reached out to UPS, and their response seems to indicate that duty fees may have been added by them. They would like to investigate further, and they asked me to send them “the Shipping API request and response details to understand the actual shipment parameters entered… in either RAW or TEXT format… please provide the header and body of the API request. For security purposes, leave the security elements in place but redact the authorization credentials.”

I’m not sure what files they are requesting or how to access them. Can you please provide some direction?

I figured out the problem. It was caused by a plugin that speeds up page loading by removing unneeded assets. I disabled the plugin and that solved the issue. ??

Hi @mateuszgbiorczyk,

Apparently my CDN (CloudFlare) does not support this on their free plan. So unfortunately my options are limited unless I upgrade to their paid plan.

Thank you for answering my question. I will mark this as resolved.

Hi @manikmist09,

Apparently this was a weird caching issue. I cleared the cache and the ad no longer appears. Thanks for checking this at your end.

Sorry, this page: https://doyleshamrock.com/product/6-volt-battery-box/

Hi @kushnamdev,

Thanks for your post. I plan to install this plugin soon. To whitelist Optimole’s agent on cloudflare, I tried to follow the directions in the doc mentioned above. However, the directions are outdated because cloudflare has updated their site. Their menu no longer has a firewall icon. The firewall rules are now accessed by going to Security>WAF. In addition, more rule options were added, so it would be helpful if the doc can be updated.

` WordPress Environment

WordPress address (URL): https://doyleshamrock.com/main
Site address (URL): https://doyleshamrock.com
WC Version: 8.4.0
REST API Version: ? 8.4.0
WC Blocks Version: ? 11.6.2
Action Scheduler Version: ? 3.7.0
Log Directory Writable: ?
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ? Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 600
PHP Max Input Vars: 3000
cURL Version: 8.4.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.23-MariaDB-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.4.0
WC Database Prefix: wp_
Total Database Size: 230.67MB
Database Data Size: 201.72MB
Database Index Size: 28.95MB
wp_woocommerce_sessions: Data: 111.26MB + Index: 2.66MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_woocommerce_order_itemmeta: Data: 1.36MB + Index: 0.88MB + Engine MyISAM
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wp_formmaker_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_ip_geo_block_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ip_geo_block_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_optimizer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_metaseo_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_pmxe_exports: Data: 0.32MB + Index: 0.00MB + Engine MyISAM
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wp_pmxe_posts: Data: 0.11MB + Index: 0.05MB + Engine MyISAM
wp_pmxe_templates: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_images: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
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wp_pmxi_templates: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
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wp_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_form_view: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_detail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rsssl_csp_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rsssl_xmlrpc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sirv_images: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_sirv_shortcodes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_credit_note_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wcpdf_packing_slip_number: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
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wp_wc_order_stats: Data: 0.10MB + Index: 0.06MB + Engine MyISAM
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wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdr_order_item_discounts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wdr_rules: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_weforms_entries: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_weforms_entrymeta: Data: 0.77MB + Index: 0.38MB + Engine MyISAM
wp_wfblockediplog: Data: 1.00MB + Index: 0.73MB + Engine MyISAM
wp_wfblocks7: Data: 2.45MB + Index: 1.33MB + Engine MyISAM
wp_wfconfig: Data: 0.42MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.12MB + Index: 0.06MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 5.66MB + Index: 0.49MB + Engine MyISAM
wp_wfhits: Data: 7.02MB + Index: 0.69MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 4.04MB + Index: 0.21MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wp_wflogins: Data: 0.71MB + Index: 0.15MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfreversecache: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
wp_wfsecurityevents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 1.12MB + Index: 1.04MB + Engine MyISAM
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acf: 1
acf-field: 9
acf-field-group: 1
amp_validated_url: 1
attachment: 729
customize_changeset: 98
custom_css: 1
fmemailverification: 1
nav_menu_item: 130
nf_sub: 763
o-discount: 24
o-list: 13
oembed_cache: 3
page: 29
pi_shipping_method: 1
post: 1
product: 197
product_variation: 166
revision: 12
saswp: 1
shop_order: 1182
shop_order_refund: 11
tablepress_table: 56
waef: 1
wafs: 1
wc_conditional_fee: 1
woo_discount: 73
woo_discount_cart: 1
wpcode: 3
wpforms: 1
wpuf_contact_form: 3
wpuf_input: 81 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (54)

AddToAny Share Buttons: by AddToAny – 1.8.9
Advanced Custom Fields: by WP Engine – 6.2.4
Advanced Free - Flat shipping WooCommerce: by PI Websolution – 1.6.4.23
Async JavaScript: by Frank Goossens (futtta) – 2.21.08.31
Autoptimize: by Frank Goossens (futtta) – 3.1.10
Black Studio TinyMCE Widget: by Black Studio – 2.7.2
Bootstrap 3 Shortcodes: by Michael W. Delaney
Filip Stefansson
and Simon Yeldon – 3.3.12

Classic Editor: by WordPress Contributors – 1.6.3
Classic Widgets: by WordPress Contributors – 0.3
Webcraftic Clearfy – WordPress optimization plugin: by Creative Motion – 2.2.0
Cloudflare: by Cloudflare
Inc. – 4.12.2

Add Featured Image Custom Link: by Viitorcloud – 1.1.0
Debloat: by asadkn – 1.2.5
Email Address Encoder ?: by Till Krüss – 0.3.10
Enable Media Replace: by ShortPixel – 4.1.5
Heartbeat Control by WP Rocket: by WP Rocket – 2.0.1
Helper Lite for PageSpeed: by WP Booster – 3.1.6.2
Media File Renamer: Rename Files (Manual, Auto, AI): by Jordy Meow – 5.7.7
Perfect Brands WooCommerce: by QuadLayers – 3.2.9
Pre* Party Resource Hints: by Sam Perrow – 1.8.18
Really Simple SSL Pro: by Really Simple Plugins – 7.2.4
Really Simple SSL: by Really Simple Plugins – 7.2.1
Redirection: by John Godley – 5.3.10
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6
Schema & Structured Data for WP & AMP: by Magazine3 – 1.25
Simple Cloudflare Turnstile: by Elliot Sowersby
RelyWP – 1.25.0

TablePress: by Tobias B?thge – 2.2.4
UberMenu 3 - The Ultimate WordPress Mega Menu: by Chris Mavricos
SevenSpark – 3.8.1

W3 Total Cache: by BoldGrid – 2.6.1
weForms: by weForms – 1.6.20
Woo Add Custom Fee: by wpexpertsio – 1.6
Woo Discount Rules PRO 2.0: by Flycart – 2.6.1
Woo Discount Rules: by Flycart – 2.6.2
Woocommerce Minimum and Maximum Quantity: by Ashok G – 2.1.8
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.6
Checkout Field Editor for WooCommerce (Pro): by ThemeHigh – 3.5.0
WooCommerce - Store Exporter: by Visser Labs – 2.7.2.1
WooCommerce PayPal Payments: by WooCommerce – 2.4.2
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.7.5
PDF Invoices & Packing Slips for WooCommerce - Professional: by WP Overnight – 2.15.3
WooCommerce UPS Shipping: by WooCommerce – 3.5.7
WooCommerce: by Automattic – 8.4.0
Wordfence Security: by Wordfence – 7.11.0
Yoast SEO: by Team Yoast – 21.7
WP All Export: by Soflyy – 1.4.1
WP All Import Pro: by Soflyy – 4.8.5
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.3
WP Mail SMTP: by WP Mail SMTP – 3.11.0
WP Rollback: by GiveWP.com – 1.7.3
WP All Export - ACF Export Add-On Pro: by Soflyy – 1.0.5
WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.9
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 4.0.0
WPForms Lite: by WPForms – 1.8.5.3
WP Overnight Sidekick: by WP Overnight – 2.5.1 Inactive Plugins (4)

SiteOrigin Widgets Bundle: by SiteOrigin – 1.57.0
Smart Slider 3: by Nextend – 3.5.1.21
WooCommerce Address Validator: by Byteplant – 3.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.22 Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #11 - /shop/
Cart: #13 - /cart/
Checkout: #15 - /checkout/
My account: #17 - /my-account/
Terms and conditions: #1530 - /terms-and-policy/ Theme

Name: Your Web Layout
Version: 1.2.0
Author URL: https://yourweblayout.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Templates

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: yourweblayout/product-searchform.php WooCommerce PayPal Payments

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-external-affiliate
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-14 16:43:52 -05:00
Options: ?
Notes: 37
Onboarding: completed Action Scheduler

Complete: 181
Oldest: 2023-12-03 06:45:41 -0500
Newest: 2024-01-02 01:26:50 -0500

Failed: 43
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I figured it out so please disregard my post. This is not an issue, because the error is for my product pages that intentionally have no price. Instead, customers are asked to contact us for more info.

Hi @alaasalama,

You have a great plugin! The only reason I want to delete it is because I am no longer using it. I installed it only to troubleshoot an issue I was having. If I need to troubleshoot another issue in the future, I will certainly reinstall it.

Anyway, I’m not sure what the problem was, but this morning I was able to successfully delete the plugin.

Thanks,
Dave

Hi @tobiasbg,

Not sure what caused the problem, but I deleted that page and made a new page, and that fixed the issue.

Okay, thanks for the info.

One more question before I try your suggestions… I do have a DB backup of the live site that I made via cPanel before my issue began. I thought about restoring it to troubleshoot my issue, but so far I have assumed that restoring an old DB backup after any changes to the site were performed is a bad idea. Am I correct?

Hi Rene,

Thank you for your excellent reply! I made the database backup by using cPanel>Backup Manager>cPanel backups. I have never used phpmyadmin, so I would be getting in way over my head to go that route.

Perhaps there might be an easier way to troubleshoot the issue I am having. I did make a full backup of my site via cPanel before my issue began in mid-June. But I would rather not restore it and lose all the recent changes. Maybe there is a way to create a staging site by using that backup? If not, perhaps I can ask my hosting provider to use it to make a temporary site. What do you think?