david8500

Hi,

I am using latest version and I had already checked for conflicting plugins without success, however the problem seems to have corrected itself. Much as I would like to say that I solved the problem that is not the case as I have made no changes to the site.

Thanks for coming back to me but we can treat this as resolved now.

OK, thanks, I rather anticipated your response.

Thank you for your prompt reply. I have solved my problem. I use a password manager to log in and despite my manually checking the Captcha box the automatic login ignored this. I have disabled the automatic log in and everything works like a charm. Great plugin.

Regards

You might be interested, although I doubt it from the tone of your previous replies, that I restored my website from a backup point of a few days ago and that normal loading has returned. It would appear that the slow loading was a symptom of some other undetermined problem, perhaps server side, or due to a plugin update as I had not touched the site for some time.
PS My images are optimised.

Strange reply!

• This reply was modified 3 years, 2 months ago by david8500.

Hi, Deactivating all the other plugins makes no difference…..still no connection.

Hi, I uninstalled and re-installed. I clicked the set up button and the plugin activated but I get a message saying that the content was blocked. The Jetpack dashboard and settings only display the wordpress logo.

Sorted! Nothing to do with plugin.

Hi,
I’ve done a quick check on drag and drop demo sites and approximately half work when using Edge. However all of them work in Firefox. As far as I am concerned the problem is solved (use Firefox or touchpad) and I really don’t want to spend any more time on this issue. This is the first time in 6 or 7 years that this issue has arisen, probably been lucky!
Many thanks for your help and if you do pursue the issue I would of course be interested in the outcome.

Hi,
Same result in incognito window of Edge browser. I would confirm that all works fine in Firefox but that in Chrome I have the same problem. My computer is a touch screen Sony VAIO model SVD1321M2EB. For all my work I use a stylus (including drag and drop) without any problems. As a further test I tried using the touchpad (which I never normally use) and to my surprise this worked normally both in Edge and Chrome for the Album manager!
I checked the drag and drop in the add gallery/images tab and this functioned normally with my stylus.
So to resume drag and drop in Album manager in Edge or Chrome with a stylus does not work for me.

Hi,
Win10 OS build 19041.1110
Edge 92.0.90255 64bit
Both fully up to date.
Given your reply I rapidly tested in Firefox and the drag and drop seems to work (not fully tested)! Looks like a browser problem. I’ll test more fully and come back if there is a problem.

Further to my previous message I tried to update the album and got the following error message:

( ! ) Warning: array_merge(): Expected parameter 1 to be an array, null given in C:\wamp64\www\Alice Test Site\wp-content\plugins\nextgen-gallery\products\photocrati_nextgen\modules\ngglegacy\admin\album.php on line 136
Call Stack
#	Time	Memory	Function	Location
1	0.0034	417016	{main}( )	...\admin.php:0
2	1.4185	16203392	do_action( )	...\admin.php:259
3	1.4185	16203768	WP_Hook->do_action( )	...\plugin.php:470
4	1.4185	16203768	WP_Hook->apply_filters( )	...\class-wp-hook.php:327
5	1.4185	16204896	nggAdminPanel->show_menu( )	...\class-wp-hook.php:303
6	1.4186	16206064	nggManageAlbum->controller( )	...\admin.php:157
7	1.4187	16206064	nggManageAlbum->processor( )	...\album.php:76
8	1.4255	16225736	nggManageAlbum->_set_album_preview_pic( )	...\album.php:200
9	1.4255	16225736	array_merge ( )	...\album.php:136

Difficulties can make us stronger but one needs to choose one’s battles and this is one I prefer not to engage! One way or another I’ll win the war;)

Thank you for your rapid response. I am using a responsive theme with a single column. As far as I can see everything is defined in terms of 100%. ‘Playing with the container….’ is a step too far for my limited competence unfortunately, although I fully understand your logic.

Just checked with Firefox and the problem disappears. Looks like there is a problem with the browser rendering in Edge/Chrome. Any chance of a fix?