david.diez

@vanyukov I have removed the password protection.

David.

Hi @vanyukov,

We have it OFF in Avada theme options.

David.

Hi Thomas,

I have done what you suggested by creating a new GTM empty and the issue does not happen. Then I added the tags one by one and discovered that adding ay of the two tag of Facebook, the issue happens. Having only the one of LinkedIn, the issue does not appear; only as soon as I add any of the two tags of Facebook.

David.

Hi Thomas,

Thank you so much. I will enable it on Monday then.

Best,

David.

Hi Thomas,

I do understand. OK, I just activated the plugin in our live web (https://www.ethosdata.com/). You can see the problem at the bottom of the web were appears one out our forms; which actually is the one that appears as popup when clicking on “Request a proposal” blue button on the top.

David.

Hello!

Thanks for replying.

Yes, we do not have it activated on our web due to this issue. However we have a staging area where we have it. Maybe you can check it in there?

Where I can share you the details to access the staging area? it is a password protected one.

Thanks in advance,

David.

Hello,

Seems it is resolved. Now we do not see any error and we can update the plugins.

We contacted our host but they didn′t reply so… I imagine it was something temporal.

Thanks,

David.