davidhc

Hi @winkm89, sorry to keep chasing on this – is it possible to shed any light on what could be going on here?

Thanks ??

Hi winkm89,

I’ve returned here to mark this as solved thanks to your help over email.

But also to ask a question regarding teachPress Publications page triggering a Cloudflare firewall security block and realised I had asked that as well in this thread originally.

As mentioned, we were able to solve the disappeared publications, they now all show as normal at: /wp-admin/admin.php?page=publications.php

We can create a new publication via ‘Add’ as normal, however if we select ‘Edit’ under any item it triggers a Cloudflare Ray ID relating to its firewall: https://developers.cloudflare.com/waf/

Is there any possible reason Cloudflare’s firewall may be mistaking teachPress as malicious? I am attempting to add an exception for this in Cloudflare, but it is proving extremely complex to do via their platform natively or via API. Equally switching to Amazon’s Clound Front for instance will be a significant task, so any potential information here as to anything that could be going on on TP’s side would be great.

We only ask as it is specifically isolated to this teachPress ‘Edit’ item function only, across the entire site; while no other sites on our servers trigger any Cloudflare event blocks.

Thanks in advance

Hi @winkm89, sorry to chase but just wondered if you had had a chance to look into this one? We still can’t make any sense of it our side so far!

Yes for sure! We couldn’t find a way to directly send that to you via this website, so we’ve sent it to the email address listed on your own website (hope that’s OK).

Thanks ??

Hi winkm89,

We tried the Update to 9.0.0 in the first instance before this, but it didn’t take any effect. And unfortunately, doing the same now for the 9.0.1 update option that has appeared has also not brought the lists back.

Very strangely though, since that last update, for the one tP list that is still partially displaying, it now shows a less squashed list and with two columns (before it was just the single column right over on the left side).

I can’t upload any images here for some reason, but any help here is greatly appreciated. Unfortunately the publication list is being used on the homepage of this site!

Best,

David

…any ideas on this one yet? ??

…and now it’s completely resolved. Thanks so much for your help with this @jenhooks. ??

Incidentally, where do we post feature ideas to on here? Directly in that issues section?

Excellent, thanks Jen.

Haven’t tried that plugin, but looks like it could be an option if we can get the categories back? :s

Best,

David

Hi @jenhooks,

We’ve emailed the URL in, but your guys are saying they can’t see it despite obviously having received the form submission…we’ve entered it in the form as it says clearly on the Support page you linked us. And I’ve even sent them a screenshot with the URL clearly entered in the form.

I mean…I’m not sure how it’s possible for them to miss it at this point!?

Best,

David

Hi @jenhooks, thanks for the detailed reply.

The plugin was built to be intentionally lightweight, and as such, extension and tinkering/customizing the code is necessary for folks who are wanting a more robust job site. But, I can understand your frustration — there are a lot of moving parts.

Oh yeah, absolutely. Our frustration is borne out of how good it is overall, only to run into dead ends ??

Can you tell us more about what may have happened to the site between the time things were working as you wanted them, and when they stopped? What kind of updates? Theme change? Updating plugins? Adding plugins? Also, is anything out of date on the site? Did you do basic, initial troubleshooting by ruling out a conflicting plugin or your theme?

Yeah, in fact we hadn’t changed anything for some time while developing the client’s main site, this category issue was working fine on the jobs site. (The jobs site has its own domain, you’ll see what I mean when I send the link over to that support link).

We’ve done all the usual debugging, but I’ve double checked just now. Disabled everything, loaded a WP stock theme and turned on WP Jobs Manager, Woo commerce and WPJM paid plugins. But still the categories behave exactly the same way. The URL doesn’t seem to be forming? :s

Couldn’t speculate, really. Could you post your site URL here, so I can take a look? If you’d rather not share your URL publicly, you can reach us via this contact form:

https://wpjobmanager.com/support/

Make sure to refer to this thread. If you have a WP Job Manager addon, please make sure to email us from the address you used when you purchased your license.

I’ll email over the URL now ?? The paid plugin is registered to the client’s email, but we have access so no problem there.

On my test site, I’m not seeing Job Categories in screen options on Appearance > Menus, so you must have done some other kind of customization.

Great, that’s a start, now we know we’re not going crazy! Everything I’ve searched for on WP seems to say to make sure 'show_in_nav_menus' => true is present for this taxonomy, which is possibly what we did last time. But is that likely to get overwritten with WPJM plugin updates? I noticed this sort of thing happened when we uploaded a jpeg for the standard company image if the user doesn’t upload one…when the plugin updates at a later time, this jpeg gets overwritten. I suppose there’s a way around this? I couldn’t find an answer to that either!

Can you be more specific about what is lacking for you? I did a bit of testing on my own site, and I was able to get pretty granular results when fiddling around with different keywords and categories. I just use the free WooCommmerce theme, Storefront, for my test site.

That being said, if you have a great idea, I’d encourage you to go ahead and make a detailed enhancement request in our repo here. ??

So yeah, might be easier when you see the site we’ve worked on. We’ve created a popup overlay displaying the Job Categories in a menu list. Selecting one (used to :() takes you to an archive of any job items currently available.

Ideally, this overlay would filter the results on that same page. Much like the Permanent / Part Time / Freelance multi select does now, but with more detail and theoretically smoother UX.

Many thanks

David

Hi Borislav,

That was exactly the issue, diskspace on our hard drive due to backup plugins.

Thanks for your help!

David

Hm yeah OK. Looked into this site some more, it was originally a load of posts transferred from Tumblr onto WP. Now we have transferred it to a new host. Doesn’t explain those dates, but could this be causing some problems?

Oh right ok. Is there not a way to reset things?

How the Post and the Postmeta relate to eachother?

Looking on the table now, some posts are listed as Post Type: Post, so I guess those are instances of posts? As opposed to those listed as Attachment for instance?

I’ve also noticed there’s two different Post_Author types, 1 and 0.

Hm in fact, looking at the posts on Phpmyadmin, I see many pages of these posts supposedly created in 2012. Really not sure now…getting more and more confused/concerned!