David

@dylan277, try disabling your Sharebar plugin.

Ciprian,

That sounds like a misconfiguration issue. Please revert the plugin to its original state, then post a screenshot of your Main settings configuration. Also, please provide me with a URL to your site so I can see what’s going on.

You’re welcome! Please feel free to contact us should you have any other issues!

As with any WordPress plugin or theme, there are thousands of issues and code conflicts. We are doing our best to provide support for Cart66 Professional and we take each issue on one at a time, as they come in (sometimes more).

Cart66 Lite is provided free, and without support. This is not going to change, and we are not shying away from making this clear.

We stand by our product and will make every effort to to provide solutions to all our customers with active, premium support accounts (users of Cart66 Professional).

Thank you again for sharing your thoughts and concerns. It is very helpful to us to receive feedback, both positive and negative, in order for us to make Cart66 a better shopping cart, and improve our support services. Your comments are invaluable.

Thank you. I’ll review your ticket and continue correspondence there.

I completely understand yours and your client’s concern.

It is clearly stated on our website that Cart66 Lite is provided free and without support. Any support we may provide here on www.ads-software.com’s forums is at the discretion of our developers.

Every purchase of Cart66 Professional comes with a 60 day money-back guarantee. We do this because we want our customers to be satisfied with not only our product, but also our service.

If you are suspecting a bug in the Cart66 Lite plugin, please feel free to contact us with as much detail as you can and we will look into the issue.

Thank you for your understanding.

I’m sorry to hear your site broke. We test every update prior to releasing, and almost 100% of the time issues that break sites tend to be a conflict with other plugins or the theme. Can you point me to the URL of your site so I can try see what might be going on?

@wudman,

Pricing details, and what’s included, are shown here: https://cart66.com/pricing/

@shortj,

This is a javascript or jQuery conflict coming from your theme. I would recommend contacting your theme developer for assistance.

I have noticed other websites using the same framework with the same issues. It looks like the folks who built this framework have some bugs to work out!

Just to point you in the right direction, this is almost always due to a javascript conflict with another plugin, or your theme.

Ciprian,

What version of Cart66 are you using? If you change your home country to Sweden you should not see a State dropdown: https://o7.no/XjOXRl

@kishor151, if you installed Cart66 Lite, you should see some pages it created. Go to your pages section in your WordPress dashboard; you should see the Checkout page there.

@angelsguitar

The issue was determined to be some incorrect .htaccess rules in my case. I would suggest checking your .htaccess file for problematic rules.

When I view the frame source, it shows up as:

https://www.mydomain.com/%5ehttp:/xx.xxx.xxx.xx/?for=jetpack

The ‘x’s are my IP address.

If email receipts are not being sent/received, it’s almost always because your web server’s open relay mail system is getting blocked by spam filters. The best thing to do is to create a real SMTP account either alongside your regular email accounts or with a service like Mandrill https://mandrill.com (free for up to 12,000 messages) then use a plugin like WP Mail SMTP https://www.ads-software.com/extend/plugins/wp-mail-smtp/