dawhitestuff329

Hi Moses,

So I get a whole new problem when I turn off Redis caching. Yes, the variable products all get converted back to normal, but some of my product attributes get stripped from away. What ends up appearing in my attribute choices after turning off Redis are attributes I had created a year ago, that I no longer use and have been deleted. This makes 0% sense to me on why they come back out of nowhere after having been deleted so long ago. Also, my shop and category archives get messed up as well, completely disappearing some filters.

I don’t know if running any Woocommerce tools like clearing transients, etc. would do anything, I just don’t want to lose all the work I did in building those attributes for hundreds of products. I already lost product tags with this mess, I can’t afford to lose more.

I don’t want to trade one issue from another. At least with the variable products issue, it’s a battle I’m familiar with that I can somewhat handle since it has been happening for months.

Regarding the earlier suggestions, I have had Simprosys Product Feed review again and again if it was their plugin causing this issue, but they have assured me it is not because of them.

Do you have a recommendation of what I can do to prevent old attributes from coming back when turning off Redis cache?

It looks like turning off Redis Object Cache showed all the products in the dashboard the way they were supposed to be. I will keep an eye on this for the next day or two though, to confirm they don’t switch back.

I also want to add in one more note. I created a new staging site so I can also debug from my end.

When the site copied over, all of the products copied over as they should be. Where on my production site some of the variable products were turned simple, now all of the products that should be variable, are so on staging!

The other issue of some of the product brands and categories getting stripped from simple products have also corrected itself and appear 100% correct on staging!

Definitely something weird going on…

Yes, it was WooCommerce Checkout Manager plug in. I deleted it and its back to normal. It’s too bad because I really liked the plugin. Thanks for your help!

Thank you the assistance keesiemeijer, I am all set now!