Darren Ellis

In addition to the images it’s indicating the GTIN has not been set for some products. These can be set per product on the Product Data > Google Listings & Ads tab. The following article explains a bit more on what is required as an identifier: https://support.google.com/merchants/answer/160161?hl=en

in regards to this we always put in what we can but if they are old and dont have one its difficult to fix is there a default we can use in the instance

how can i possibly fix this

Unsupported value due to restricted prefix [gtin]
help_outline

the gtin is supplied by the manufacturer

hi
a lot did update .

work is being done on the images that have the overlay but our biggest confusion that came in since you added the postage syncing with woocommerce is that although we ship to every contry world wide just not po box its telling us that we dont have postage for

Shopping ads (JP, ID, IN, MY, NZ, TW, PH, AE, TH, VN, SA, PK, BD, LK, KW, JO, LB, MM, KH, NP, OM, BH)
Free listings (JP, ID, IN, MY, NZ, TW, PH, AE, TH, VN, SA, PK, BD, LK, KW, JO, LB, MM, KH, NP, OM, BH)

and israel

any advise how to overcome this when its syncing to our shipping

Hi any updates on this

Hi although i didnt do any screenshots id already tried this a few days ago

the boxes are greyed out even with a different theme and or only plugins enabled of woocommmerce and jetpack

anything else we can do

https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-25-110936.jpg

THIS IS IDENTICAL to the other one

they are greyed out so couldnt select them

this is as is currently

https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-25-171125.jpg
https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-25-171153.jpg
https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-25-171256.jpg
https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-25-171349.jpg

I was mistaken google listing in woocommerce has correct amount of items where as merchant centre is actuslly 19000 so is it caching or something else.

if you still want me to clear advanced cache please let me know

i await your response

It is also showing 4500 items rougly when we only have 2500 rougly

Its showing errors i know are fixed.

Any advise on this please

https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-25-110936.jpg

THIS IS IDENTICAL to the other one

they are greyed out so couldnt select them

Mirko

Further to your post it was already updated.

Its no longer blank it appears some 9f the reseults page don’t seem to be updating properly however in merchant things are still updating.

Can you see this or do i need to make a screenshot.

I will later but its identical

Hi it was greyed out already prior to posting to the website..

The image is as it looked prior to posting

Thanks

https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-24-185109.jpg

here is screenshot.

i did a test again for you but the i can see why i say its hit a miss as the selector boxes are greyed out so originally assumed that it would work anyway

any advise

https://www.dazsmodels.co.uk/wp-content/uploads/2022/08/screenshot-2022-08-24-185109.jpg

here is screenshot.

i did a test again for you but the i can see why i say its hit a miss as the selector boxes are greyed out so originally assumed that it would work anyway

any advise

Hi i rolledback to previous version of gla which stops the white screen and you can see what your doinh

So not 100 percent sure what the new version is doing