Forum Replies Created

Viewing 15 replies - 1 through 15 (of 137 total)
  • Plugin Author dbarrere

    (@dbarrere)

    Hi,

    I’m sorry, but this functionality is not in my plugin, it’s in JoomUnited’s one
    Please contact JoomUnited directly to solve this issue.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    Don’t worry it seems to be only a notice.
    I’ll fix it in the next version.

    If you’re in production make sure your WP_DEBUG is set to false in your wp-config.php file (see https://www.ads-software.com/support/article/debugging-in-wordpress/#php-errors-warnings-and-notices)

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi @blendjasper,
    I’m sorry but you’re asking for support for another plugin.
    WP Media Folder without the S is from JoomUnited’s company, please submit a support ticket on their side so they can check it directly with you.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    I’m sorry, it seems like I missed the first post.

    Okay, I could improve this by waiting the query to actually finish before starting the next timer. It will avoid the accumulation of queries.
    I can also increase the timer.

    Will try to do that when I have spare time.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    I’m sorry, but this plugin is not JoomUnited’s one
    Please contact JoomUnited directly to solve this issue.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    WP Media Folder from JoomUnited, now integrates the whole feature (see the settings of the plugin).
    You can then deactivate WP Media Folders and only use JoomUnited’s plugin.

    Best regards,

    Damien

    Plugin Author dbarrere

    (@dbarrere)

    I suspect the plugin to try to move file at the same time WP Media Folder move files.
    As there is an error in the error log, I don’t think this is related to the filename length or something in your server.

    About -scale images, I did not include any feature related to that and did not think about it at all during the development.
    So if it’s internally handled differently than thumbnails, the plugin doesn’t try to move it.

    Folders not replaced seems to be a bug, I have to work on it.

    What takes 10 seconds to show up?
    As moving media is more a hack than a real feature, some information can’t be updated on the media page. It’s the case of the URL, depending on what information has already been loaded from the database you may have to refresh the whole page to get the updated information from the database.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    It seems to not be trying to move the file into the needed folder.
    Do you have this error when you click the import button in the settings page, or just after you have synced a WP Media Folder folder?

    You can delete this file and launch again the import in WP Media FolderS settings page.
    And share the debug content like you did (only the errors)

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    1/ If the process is ended with the green circle, they will not be proceeded.

    2/ Yes, the scripts changes the path in database.

    What are the files that are not moved? Only thumbnails or other files?
    To have a change to debug it I would need a debug log of the process when it fails.
    You can enable it in the settings and run a synchronisation.
    If it fails, you need to list some files that failed, so that I can cross check with the debug log file what happened.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    I’m sorry but this is not the same plugin, the plugin you have is the one from JoomUnited https://www.joomunited.com/wordpress-products/wp-media-folder.

    As it’s a paid plugin you should have an access to their support, please fill a support request in their website.

    From the error it throws I think I might know the issue.
    If you found this plugin on a “nulled” website, or downloaded it from anywhere but the JoomUnited’s website then this could be a problem.
    Ans spoiler alert, this is bad.
    If not, don’t worry JoomUnited’s support team should fix it.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    An image and its thumbnails are moved at the same time.
    The plugin will not move a file if a file with the same name exists in the destination folder though.
    So, in your case it will not be moved at all, if it’s not already done.
    If you can enable the debug mode and repeat the error, the wp-content/plugins/wp-media-folders/debug.php file should contains information that would help to solve it (if you can share it).

    Yes the plugins tries to remove the folder when it’s empty. That’s not the case on your website?

    The et-temp folder is not created by my plugin, neither by JoomUnited’s one (from memory)

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    The plugin doesn’t manage folder in the media library.
    WP Media Folder from JoomUnited does (the plugin has an integration with WP Media Folder though).
    You should contact JoomUnited support team to handle this issue.

    Best regards,

    Damien

    Plugin Author dbarrere

    (@dbarrere)

    Hi Mythos,
    I won’t say “you’re using it wrong” but you get the overall problem of the things the plugins does ??
    The more it has to move files and update the database the more likely it is that it fails.
    But I’d like to find a solution for these kind of issues, even if the background process may take more time.
    I need more informations on your database, could you share a full screenshot of your phpmyadmin database structure page (like here https://www.fastwebhost.com/tutorials/wp-content/uploads/2016/10/12-1.jpg) and your php max execution time valie.
    It will give me the number of table and rows you have.

    Best regards

    Damien

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    A. You’re right
    B. Yes it should move files regardless of the view used.

    5. Seems also to be a bug, it should move existing media to the right place.
    I’ll make local tests to make sure it’s not a global issue.

    Best regards

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    The folders created in the actual directory will not be created manually.
    The plugin will only work for local folders, not FTP folders or cloud folders.

    WP Media FolderS plugin will only create real folders (when there is at least 1 file inside the folder) when a file is moved or created inside a virtual folder from the WordPress media manager, or when you change the path of the file in the media library.

    Please try this.
    – Remove the debug.php file, so that we can have a new fresh debug file
    – Disable WP Media Folder from Joomunited (as we want to check the base features first)
    – Send a new media in the WordPress media manager
    – Open the media in the WordPress media manager
    – Change the file path like here https://ps.w.org/wp-media-folders/assets/screenshot-1.png?rev=1954939
    – Close the media (cross in the top right corner)
    During the process, you should have a green dot in the admin menu bar, changing to orange during the process, then changing back to green after the end, do you have this behavior?
    You can check the actual file in the server to see if the actual path have changed.
    If not please share your debug.php file.
    If it worked then you can repeat the process with WP Media Folder installed, but instead of changing the file path in the WordPress media manager, you can move the file from a folder to another one and see if it worked as expected.

    Best regards

Viewing 15 replies - 1 through 15 (of 137 total)