deb
Forum Replies Created
-
Hi @zeko5851,
The issue of multiple forms in Hubspot occurs due to new auto generated ids and using full embed appears to be a solution.
As mentioned previously, there could be an additional plugin installed that interferes with Hubspot scripts when using full embed and would be worth a look.Also, since full embed has Javascript, you could use the Hubspot Forms API to submit data.
Please check the following for more information:
https://legacydocs.hubspot.com/docs/methods/forms/forms_overview
https://legacydocs.hubspot.com/docs/methods/forms/submit_formYou may also check with Active Campaign support to see if auto generation of ids can be prevented.
Hope this helps.
Best Regards!
Hi @zeko5851,
Thanks for your message.
The ActiveCampaign form does get tracked in Hubspot when I try it from my site.I found that the form data is not getting saved as expected in localStorage in your case. Could you check if you have any other plugin installed which is preventing Hubspot scripts from being run?
Also, please feel free to refer to https://knowledge.hubspot.com/forms/use-non-hubspot-forms in case you missed something.
Best Regards!
Hi @zeko5851,
Thanks for your message!
The issue in your case could be solved by using the custom HTML integration (Full Embed) that active campaign provides.
There you can change the id for the form and that does not get auto-generated on reload.
Please check the following for more details https://www.activecampaign.com/learn/guides/how-to-add-forms-to-your-websiteBest Regards!