dcbongeg

Sorry, found my problem. I’ve fixed the field in the Resend Link Settings. I haven’t been in the Settings in years, so I don’t know the field was ever changed from Record ID to Email.

I had a customer complain about this today, and I’ve checked the form. It formerly had a field for the Record ID. When they put that in, it sent the link to the email address on their record. Now it asks for an Email. Nothing gets emailed. I tried putting the record ID in the Email field and it worked fine.

This is a problem with the [pcb_request_link] shortcode.

Here’s is what I am seeing (with an error message I’ve added until we get this resolved).

https://gegbound.com/receive-link-to-revise-research-record/

• This reply was modified 3 years, 6 months ago by dcbongeg.
• This reply was modified 3 years, 6 months ago by dcbongeg.