dciss

Hi, how are you?

I write you again because i changed once again the theme.

I customized it yesterday but today when i entered to the administrator i found that home page is not right. It says “Your site doesn’t include support for the “gutenverse/section” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”

Can you explain me how can i fix this?

Hi, thank you for your response
I send you here a screen print
https://snipboard.io/zdRPQ8.jpg

Here the system report:

### WordPress Environment ###

WordPress address (URL): https://escuelademisterios.com.uy
Site address (URL): https://escuelademisterios.com.uy
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: es_AR
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.12
PHP Post Max Size: 32 MB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 24.96MB
Tama?o de los datos de la base de datos: 21.55MB
Tama?o del índice de la base de datos: 3.41MB
wp_woocommerce_sessions: Datos: 0.09MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.05MB + índice: 0.13MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_itsec_bans: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_itsec_dashboard_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_itsec_distributed_storage: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_itsec_fingerprints: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_itsec_geolocation_cache: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_itsec_lockouts: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_itsec_logs: Datos: 0.06MB + índice: 0.11MB + Motor InnoDB
wp_itsec_mutexes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_itsec_opaque_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_itsec_temp: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_itsec_user_groups: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_options: Datos: 5.06MB + índice: 0.13MB + Motor InnoDB
wp_postmeta: Datos: 11.52MB + índice: 0.78MB + Motor InnoDB
wp_posts: Datos: 3.50MB + índice: 0.28MB + Motor InnoDB
wp_termmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB

### Post Type Counts ###

attachment: 250
custom_css: 1
elementor_icons: 1
elementor_library: 8
envato_tk_import: 1
helpie_faq: 2
nav_menu_item: 17
page: 22
post: 74
product: 120
product_variation: 56
revision: 776
shop_order: 17
shop_order_refund: 2
wp_global_styles: 1
wpcf7_contact_form: 3
wpcode: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (29) ###

Akismet Anti-Spam: por Automattic – 5.0.1
iThemes Security: por iThemes – 8.1.3
Conditional Fields for Contact Form 7: por Jules Colle – 2.2.9
Child Theme Configurator: por Lilaea Media – 2.6.0
Editor clásico: por Colaboradores de WordPress – 1.6.2
Click to Chat: por HoliThemes – 3.17.1
Contact Form 7: por Takayuki Miyoshi – 5.6.4
Elementor Pro: por Elementor.com – 3.8.1
Elementor: por Elementor.com – 3.8.1
Envato Elements: por Envato – 2.0.11
GA Google Analytics: por Jeff Starr – 20221016
Helpie FAQ: por HelpieWP – 1.9
WPCode Lite: por WPCode – 2.0.4.4
Jetpack: por Automattic – 11.5.1
Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.25.9
One Click Demo Import: por OCDI – 3.1.2
PixelYourSite: por PixelYourSite – 9.2.2
Server IP & Memory Usage Display: por Apasionados
Apasionados del Marketing – 2.1.0

Simple Custom Post Order: por Colorlib – 2.5.6
Skyboot Custom Icons for Elementor - Elementor Icons library: por Skybootstrap – 1.0.5
Sucuri Security - Auditing, Malware Scanner and Hardening: por Sucuri Inc. – 1.8.35
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.22.23

Woocommerce Departamentos Uruguay: por Conecta361 – 1.1
Mercado Pago payments for WooCommerce: por Mercado Pago – 6.3.1
WooCommerce: por Automattic – 7.1.0
WP-Memory-Usage: por Bernhard Kux – 1.2.6
WP Super Cache: por Automattic – 1.9.1
Elementor Addons by WPZOOM: por WPZOOM – 1.1.20
WPZOOM Portfolio: por WPZOOM – 1.2.1

### Inactive Plugins (3) ###

All-in-One WP Migration: por ServMask – 7.68
All-in-One WP Migration File Extension: por ServMask
Inc. – 1.8

Hello Dolly: por Matt Mullenweg – 1.7.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

WordPress automation by Installatron: por  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: UYU ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Casa matriz de la tienda: #376 - /tienda/
Carrito: #377 - /carro/
Finalizar compra: #378 - /finalizar-comprar/
Mi cuenta: #379 - /mi-cuenta/
Términos y condiciones: ? Página no definida

### Theme ###

Name: Inspiro Child
Version: 1.6.0.1634250838
Author URL: https://www.wpzoom.com/
Child Theme: ?
Parent Theme Name: Inspiro
Parent Theme Version: 1.7.6
Parent Theme Author URL: https://www.wpzoom.com/
WooCommerce Support: ?

### Templates ###

Overrides: inspiro/woocommerce/archive-product.php
inspiro/woocommerce/single-product.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-12-01 14:04:11 -03:00
Options: ?
Notes: 93
Onboarding: completed

### Action Scheduler ###

Completar: 67
Oldest: 2022-11-04 09:39:04 -0300
Newest: 2022-12-01 08:33:48 -0300

Pendiente: 1
Oldest: 2022-12-01 15:05:09 -0300
Newest: 2022-12-01 15:05:09 -0300

### Status report information ###

Generated at: 2022-12-01 08:36:45 -03:00

Thank you!

Hi, i’ve tryed deactivating Elementor but it doesn’t work either.
i also have updated elementor, wordpress, php version, mysql and nothing happens.
What else do you think it can be?

Thank you so much.
I show you how i see it, it’s not the same you showed to me
https://snipboard.io/9yKHgQ.jpg

Hi, thank you for you reply.
I’m activated Gutenverse but i don’t see changes. Maybe that’s because i had already installed the theme and i had to do activate before as you explained.
I would like to change to another font but don’t see options to do it, only lato and heebo but when i chose one nothing happens.
My main concern is i cant addapt the cover to mobile.
If you can help me with that i would be gratefull.`

Hi, thank you for you reply.
I’m activated Gutenverse but i don’t see changes. Maybe that’s because i had already installed the theme and i had to do activate before as you explained in another conversation.
I would like to change to another font but don’t see options to do it, only lato and heebo but when i chose one nothing happens.
My main concern is i cant addapt the cover to mobile.
If you can help me with that i would be gratefull.

Hi. I asked My programmer and he Made the backup. I cleared the changes un the theme but now they didnt restored. He Made it but they doesnt stayed. Theres another way to restore the Home page?

Hi. I don’t know how to do that…

Maybe i have to ask a programmer?

Hi! Thank you for your response.
I can’t back up the changes, i’m trying to export but it’s says “zip export not supported”. Why is that? There’s any other way to do it?

Hi, i’ve changed the Theme to Instrace to prove if i can arrange it but i still have the same problem.
I don’t know how to adapt the cover to mobile, when i change it in “view” section, it changes in desktop too.
Also can’t change the font.
I’m sure i’m doing something wrong but don’t understand what.

About the fonts:
The fonts in the homepage are the ones came with the theme. I wrote to the support but i didn’t have any response yet

About making it responsive:
Blocks adapt but the cover image doesn’t. I watched some videos to see how to adapt to mobile in Gutenberg but i don’t see the options i saw in videos so i don’t know how to do it.

Thank you for the patience, it’s just my 2nd web so i have much to learn.

Hi Kathryn.
I desactivated the classic editor and it worked. So thank you very much.
Now i have to solve 2 things more:
I can’t change the tipografy of the home. If i add a new block it let me change it but i cant change the font of the already existing. I only have 2 options “poppins” and “heebo” but anyway nothing happens when i chose any one of them
On the other hand i don’t see the option to adapt to mobile, and that is really a problem.

https://snipboard.io/qpNLak.jpg

Hi. I’m trying to export but it says “zip export nos supported”

Thank You. I’ll try this and then i tell you