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Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter ddelker

    (@ddelker)

    FYI, I just discovered that if the Elementor content selection “Lightbox” is “No,” then everything works fine. If “default” or “yes” is selected, the problem returns. I could not find documentation for that selection, so it was only by trial and error experimentation that I discovered the solution.

    Problem solved! Thanks again for your response!

    Thread Starter ddelker

    (@ddelker)

    Excellent! Thanks so much for your prompt reply. I followed your advice, except I could not delete the uploads file (the delete folder option was grayed out). I deleted the two files contained in that folder, tested the site, and now the title bar is gone (as it should be)!

    Thanks again! Oceanwp does things right!

    Thread Starter ddelker

    (@ddelker)

    Thanks for your prompt response! I wasn’t sure if the lightbox was Elementor’s or something supplied by the system. I’ll check with the Elementor folks.

    Thread Starter ddelker

    (@ddelker)

    Here’s an update on my “404” error that I posted earlier today…

    I found (after hours of trial and error) that Albums DO NOT WORK if the Album Template is set to “Responsive Album,” but they DO work correctly if the template is set to “All-in-One Stack Album.”

    I upgraded from the free version to the $49 Pro version this afternoon, hoping that the bug might be fixed by throwing money at it; I was wrong. Also, there does not appear to be any additional tech support, either, other than this forum.

    I would appreciate any suggestions for fixing this problem; I would really like to take full advantage of the features that should be available.

    Thanks!

    David

Viewing 4 replies - 16 through 19 (of 19 total)