Dave Dean

My first port of call was the premium support channel at WooCommerce.com. All I got there was the usual “uninstall all plugins and re-enable 1 at a time”.

They wouldn’t even pass me on to the followup emails plugin author, which is where I originally thought the problem was.

In the end I rooted out the cause of the problem myself. When I notified them of the problem, they told me to post it here, where I found this thread.

My ticket number was 2373396.

I can confirm @rbesems is correct. I have had the same problem, which took me some time to diagnose.

With a brand new WordPress site created, Storefront as the theme, WooCommerce, WooCommerce Follow-up Emails and WooCommerce Blocks installed, Follow-up Emails is unable to send a manual email, eg. from this page of the Dashboard:

wp-admin/admin.php?page=followup-emails&tab=send&id=50709

In the console, there is an error showing a JavaScript problem:

ReferenceError: init_fue_select is not definedqueue.js:7:5
https://www.yoursite.com/wp-content/plugins/woocommerce-follow-up-emails/templates/js/queue.js?ver=4.8.15:7

Deactivating WooCommerce Blocks fixes the issue.

-Dave

Yep. 4.7.2. It’s a WooCommerce site but not using WooCommerce/Groups mash-up plugin.

Full list of plugins:

Akismet
Bitcoin Payments for WooCommerce
Compress JPEG & PNG images
Conversio for WooCommerce
Drip for WooCommerce
Email Marketing by Drip
Follow-Up Emails
Gravity Forms
Groups
Imsanity
Jetpack by WordPress.com
Print 2 Media Core Functionality
Recent Posts Plus
WooCommerce
WooCommerce – Gravity Forms Product Add-Ons
WooCommerce Composite Products
WooCommerce Dynamic Pricing
WooCommerce Google Analytics Integration
WooCommerce Helper
WooCommerce Product Add-ons
WooCommerce Product Bundles
WooCommerce Review for Discount
WooCommerce Stripe Gateway
WooCommerce Table Rate Shipping
WooDojo
WooSidebars
WooSlider
WP Migrate DB Pro
WP Migrate DB Pro Media Files
WP Product Feed Manager
Yoast SEO

I’m on WP Engine so I wondered if it was something to do with cacheing.

Same problem here. Worse than Yoast!

Hi Michel,

I actually had the server upgraded to PHP5.5 before you sent me the file. The plugin works fine with 5.5.

However, I’ve conducted a test on a local dev site with the PHP version set to 5.3 and I got the same error with the public version of the plugin. I then updated class-feed-master.php to your updated version in this thread and that made the plugin work even on 5.3.

Hope that’s useful.

Cheers,

Dave

OK I’ve tried that but I’m receiving exactly the same error on activation.

I’ve got the same problem. Anybody manage to figure out the issue?

Hi Kaspar,

If you’ve updated Gravity Forms, make sure you’ve also updated the WooCommerce Gravity Forms Product Addons plugin. That will almost certainly be your problem if the form is working normally, just not on a product.

Cheers,

Dave

@vrpsilva – I’m not sure I follow, isn’t that what you want it to show?

@snowymail – I’ve left it on the site where I use this technique. I admit it isn’t ideal.

I’ve just had a quick look and the information is part of a definition list with a CSS class name of variation. A simple solution would be to set this to display: none; on the cart page, ie:

body.woocommerce-cart dl.variation {
  display: none;
}

But this would hide all the variation information and would also affect other products in the cart that weren’t using these same techniques.

You might be able to do something with a PHP function in functions.php that utilises a Woocommerce hook to remove the specific entry in the definition list? I haven’t had a chance to look into this yet though.

If you come up with a solution, let us know!

Cheers,

Dave

Hi mylayabout,

I doubt measurement price calculator will be what you’re looking for, unless it’s changed radically since I last used it. Even if it copes with the three dimensions it works in a different way to what you would expect. It would take the dimensions and tell you how many of the product you require and set that as the product quantity.

You’d probably be better off with the gravity forms and gravity forms product addons method that I worked out and other people have had success with. You should be able to figure it out from the previous posts in this thread.

Cheers,

Dave

Sorry I seem to have missed the last few replies to this thread…

@samkitson – Glad you got it worked out in the end, apologies for not seeing you had posted questions.

@peterluit – I’m happy people are finding this solution useful

On a side-note for those of you using the Gravity Forms Product Add Ons extensions – make sure you keep it up-to-date! I’m not sure why but practically every update of WordPress (including the recent 3.6.1 point release) seems to break something in the extension. The developer is pretty quick to fix issues though.

Cheers all,

Dave

Hi Mattie_d,

I don’t think it matters which tier of Gravity Forms you use, as far as I know they all have calculation fields.

The file upload field is a part of the Gravity Forms form. File upload fields are a standard part of the package.

I’m using a (heavily) modified WooThemes theme. They have built-in styles for Gravity Forms, but I usually end up doing the odd CSS tweak to fit in with my modifications.

No probs. Glad you got it working. It took me a lot of working out to get it sorted so I’m glad to be able to pass it on to someone else!

Have you got a link you can share so I can see it in action? I’m curious now!

Cheers,

Dave

Do you mean you’re using the number in your radio field value directly in your calculation?

That’s not how mine works. For each radio button in the radio group, I have a calculation field that is only shown (via conditional logic on the field) when that radio button is selected.

Here’s an example of the calculation that is applied when someone chooses “Hems and eyelets – ￡22.50 per m2”

(({Width:5} / 100) * ({Height:4} / 100)) * 22.5

As you can see – the 22.50 is hard coded in the calculation, so the value on the radio button can be whatever you want. It’s only used to determine which calculation field to apply.

If you choose “Unhemmed, no eyelets – ￡20 per m2”, then a different calculation field is applied (via conditional logic) with the following calculation:

(({Width:5} / 100) * ({Height:4} / 100)) * 20

Does this make sense?