DearHive

Hi @pcantos ,

So far we have found that it is due to cache issue of partial content. PDF.js team says this is chrome bug – and they have a workaround to disable partial content(loading). We have a solution here which disable cache so that partial loading works but not the cache:
https://wordpress.dearflip.com/docs/pdf-not-loading/#1-toc-title

We would love to have a solution without disabling the partial content. We will keep looking but it looks like using nginx to serve PDF has this issue. Apache is better at partial content, so if nginx is just a proxy to Apache, we suggest not to proxy for pdf and let Apache serve PDFs.

This issue doesn’t occur when the chrome browser fetches the PDF for the first time(try in incognito mode it works for first-time). First time it works as intended. Second time when browser tries to use the old cache of the partial content, it mismatches with what the nginx server responds and a bad offset is detected.

Best Regards,
DearHive

Hi,

What are you using to export? We suggest using migration plugins for best results.

Best Regards,
DearHive

Hi,

Thank your the feature suggestion. We have added to the possible features and will add it in the core when the demand rises for this. Please understand that, because Dearflip is a generic plugin, too many feature can overload the plugin and confuse the customers. Unless the feature is an generic upgrade – like your CSS variable suggestion.

Best Regards,
DearHive

Hi,

Certainly we will do so. We have assigned it for version 2.5. It should be available in late 2025. If possible we will add it for 2.4 and release in mid 2025

Best Regards,
DearHive

Hi,

We tried hosting your PDF in our site. It is working fine https://wordpress.dearflip.com/edismag-fall24-final-reducedsize-pdf/

We also tested in Firefox, flipbook is working fine in your site too.

The problem is when the file in hosted in your environment and viewed with chrome.

We will do more research and get back to you in few days.
Best Regards,
DearHive

Hi,

We checked the page and do not see any flipbook or PDF that we could use to check the issue.
Could you point us to the flipbook or the PDF file for us to investigate?

Best Regards,
DearHive

Update released in 2.3.48

Hi,

In your version(below 2.0) use the following Custom CSS:

._df_thumb ._df_book-cover {
    transform-origin: right;
}

._df_thumb:hover ._df_book-cover {
    -webkit-transform: rotateY(20deg) rotateZ(0);
    -moz-transform: rotateY(20deg) rotateZ(0);
    -ms-transform: rotateY(20deg) rotateZ(0);
    transform: rotateY(20deg) rotateZ(0);
}

If you update to latest version(2.3) use the following CSS:

.rtl .df-popup-thumb .df-book-cover,
.rtl .df-popup-thumb .df-book-page1,
.rtl .df-popup-thumb .df-book-page2
{
        transform-origin: right;
}
.rtl .df-popup-thumb:hover .df-book-cover {
    transform: rotateY(18deg) rotateZ(0);
}

.rtl .df-popup-thumb:hover .df-book-page2 {
    transform: rotateY(14deg) rotateZ(0);
    box-shadow: -2px 0 4px rgba(0, 0, 0, .2);
}

.rtl .df-popup-thumb:hover .df-book-page1 {
    transform: rotateY(8deg) rotateZ(0);
    box-shadow: -2px 0 4px rgba(0, 0, 0, .2);
}

.rtl .df-popup-thumb:hover .df-book-wrapper {
    transform: rotateY(15deg) rotateZ(0);
    transform-origin: 70% !important;
    box-shadow: -2px 0 4px rgba(0, 0, 0, .2);
}

.rtl .df-popup-thumb .df-book-cover:after {
    transform: scaleX(-1);
}

We have added this to the plugin code and In future version (2.3.45+) it will be available directly in the plugin.

Best Regards,
DearHive

Hi,

Happy to know it worked and solved the issue. ??

Have a good day!

DearHive

P.S. When you have free time, feel free to leave a review and help us grow. It means a lot to us ??

https://www.ads-software.com/support/plugin/3d-flipbook-dflip-lite/reviews/#new-post

Hi,

We do not see any issues in Android either.

We will check in iPhone and get back to you.
Also we notice that the menu is double spread. Can you make it single spread so that there will be less page content to process. The layout is not optimized for web.
Example PDF: https://wordpress.dearflip.com/wp-content/uploads/2024/11/Paddys_Menu_Spreads_Compressed-1-compressed-1-split.pdf
Example Flipbook: https://wordpress.dearflip.com/paddys_menu_spreads_compressed-1-compressed-1-split/
Best Regards,
DearHive

• This reply was modified 2 weeks, 6 days ago by DearHive.

Hi,

Please try this CSS:

.df-ui-nav .df-ui-btn:before {
color: gray;
filter: none;
}

Best Regards,
DearHive

Hi,

On further lookup looks like the feature omission could create a confusion on users. So will release a patch soon with pinch to zoom in lite version too.

Best Regards,

DearHive

Hi,

Apologies for the trouble. Pinch to zoom was actually a premium feature that by mistake happen to appear in lite version in 2.2

You can download the older 2.2.56 if you need the pinch to zoom. https://downloads.www.ads-software.com/plugin/3d-flipbook-dflip-lite.2.2.56.zip

This can be made a basic feature in future once we cross the 200,000 active installation milestone.

Best Regards,

DearHive

Hi,
Being honest, JS based PDF viewer are limited in zooms And your map size is roughly 13000×8000. Page crash can occur to support such huge size.
Our limits are 3000px to 4000px beyond that pages can crash.
These kind of PDFs are best suited for Desktop PDF viewers.

Best Regards,

DearHive

Hi,
Yes, Pro has bigger zoom: https://wordpress.dearflip.com/pdf-viewer/#flipbook-spiral-book/5/

Upcoming higher zoom solution(beta): https://dearflip.com/pdf-viewer/#flipbook-spiral-book/5/

But in your case, It might be hardly useful.

Best Regards,
DearHive

• This reply was modified 4 weeks ago by DearHive.