DearHive

Make sure to tell the host it is required for JavaScript files.

• This reply was modified 1 month, 4 weeks ago by DearHive.

H,

Further looked into it, It looks like the host only configured it for html only not for js and css files.

Hi,

hi, i told the host that and they did as you told them from the httacs file

Did the host confirm that the files are served in correct format? They should have checked it, can’t believe they just overlooked it.
The files are still served as utf8mb4
Ask them to confirm it too. It’s not just our scripts everything is served as utf8mb4, see the link below for common jQuery script from your site

You can confirm that yourself by checking the link:

https://securityheaders.com/?q=https%3A%2F%2Fkidzooon.com%2Fwp-includes%2Fjs%2Fjquery%2Fjquery.min.js&followRedirects=on

Then look under Raw Headers section

Raw Headers
HTTP/2	200
cache-control	public, max-age=604800,public
expires	Tue, 01 Oct 2024 05:46:01 GMT
content-type	application/x-javascript; charset=utf8mb4

Unless that charset=utf8mb4 is removed it wont work. This not something that can be solved from our plugin code. It’s a server issue.

That is a must if the font have to work. Let us know when that is removed and it is still not working.

Best Regards,
DearHive

Hi,
Since there is no activity and reply from the author of the thread. We assume the issue is resolved. Please re-open it if needed.
Best Regards,
DearHive

Hi,
Can you contact us on our support email: [email protected]
Best Regards,
DearHive

Hi,
We found that your files are served as charset utf8mb4 . It impacts the font calculation mainly for js files.

content-type: application/x-javascript; charset=utf8mb4

Please contact your hosting provider and (if you can) change it to normal utf-8 or blank.

To confirm we changed the Charset to utf8mb4 on our working localhost and it also started displaying wrong texts.

Working/normal output:

content-type: application/x-javascript

Best Regards,
DearHive

• This reply was modified 2 months ago by DearHive.

Hi,

We tried to recreate a scenario using your PDF and the DearFlip version you are using.
It is working fine.

Did you wad any plugins recently? We will try to add those to the test environment.

Best Regards,
DearHive

Since there is no activity and reply from the author of the thread. We assume the issue is resolved. Please re-open it if needed.
Best Regards,
DearHive

Hi,

Can you share the difference with screenshots, we find them similar. Excepts the blue color difference.

The color issue might be a bug that is present in PDF.js https://github.com/mozilla/pdf.js/issues/2856
Tried with Mozilla browser PDF viewer. This is something we cannot fix and hope the PDF.js team fixes this issue in future.

We compared with Acrobat reader:
https://imgur.com/5vJnWRd

Let us know if there are other issues.

Best Regards,
DearHive

Hi,

Thank you for your report. We have updated the documentation.

Best Regards,

DearHive

Hi,

Triggers are Full version feature. Thus this is Full version support related question. Please the premium support channel.
https://wordpress.dearflip.com/support/
We are not allowed to discuss Premium stuff in WordPress directory. It’s against WordPress directory guidelines.
Apologies for the inconvenience.
Best Regards,
DearHive

Hi,

Share icon hiding and hyperlinks are available in full version.

Download button is hidden but if anyone is able to view you HTML they can see the pdf URL. Thus hard is subjective here.

“open the flipbook fullscreen” is not possible due to browser restrictions and not recommended. Yet there is an experimental workaround: https://jquery.dearflip.com/docs/open-flipbook-in-full-screen/
Note: Won’t open in fullscreen when opened by deeplink. https://jquery.dearflip.com/docs/open-flipbook-in-full-screen/#flipbook-3d-flipbook/1/

Best Regards,

DearHive

Hi,

Pdf cannot be secured by our plugin. We only display pdfs. You can hide the download button at best. Hiding download button is also possible in lite version. There is no need for full version if this is your concern.

Best Regards,

DearHive

On which page did you have captcha issue?

Hi,

Thank you for the report. We will look into possible solutions for the issue.

We normally recommend not to have multiple embeds in a page. Yet, the issue needs to be addressed.

Best Regards,

DearHive

Full version inquiries cannot be done on This forum. Please contact us using methods at https://wordpress.dearflip.com/support/