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  • Thread Starter debejorgensen

    (@debejorgensen)

    Thanks Davood and Joey. I don’t know where to find my themes social setting or the header.php, which is probably where it is. Thank you for taking the time to reply.

    @bravenewcode Inc: I completely understand “what” you are trying to say now. I get it.
    Your frustration with the situation is understandable and most likely warranted. However, the saying “you catch more fly’s with honey that you do with vinegar” comes to mind. Your attitude is your problem.

    You have/had a good reason to not have a solution, had you just stated your position and not added the cometary I would have tried your product, maybe even looked into other products resulting in income for you. A good response would have been “We don’t guarantee that WPtouch will work with all themes and setupsI WPtouch is a complex mobile solution that can’t always handle the tens of thousands of themes and plugins out there. I can’t tell you the countless nights we’ve spent working on WPtouch to try and make it better for all users. We WANT to help. We want to offer the best product possible. (and then ask for specific’s so you can help them fix it or just leave it at sorry in this case it didn’t work)”

    I can see how this was frustrating for you, get how frustrating only 1 star is. I have to deal with such things at my job, I don’t EVER slam people for their opinion in a public forum, it just isn’t ok. I personally look at only bad reviews and if I can deal with the negative results others have I feel good about going ahead with what ever it is. It was your attitude that stopped me from trying your product not the problem the other person was having. I appreciate all the work that is put into making free products and keeping them free. I hear what you are saying. Have a nice day.

    After reading BraveNewCode Inc.’s response I don’t want to even try it. All you seem to care about is how many stars you get not is someone is happy or not. I don’t know this person but your comment “”I guess we don’t understand how you can give the product a 1-star review because it didn’t work for your theme the way you wanted it to.”” hello, that’s WHY they gave a 1 star, BECAUSE it didn’t work the way they wanted it to.

    Thread Starter debejorgensen

    (@debejorgensen)

    twenty fourteen child on one and twenty twelve child on the other, I can use widgets everywhere but on the blog page

Viewing 4 replies - 1 through 4 (of 4 total)