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Viewing 15 replies - 1 through 15 (of 94 total)
  • Thread Starter deborah86

    (@deborah86)

    @ifso

    I just sent the email to [email protected]. Did you receive it?

    Thread Starter deborah86

    (@deborah86)

    @drawmyface

    Here is the link to the If So support thread I created: If So Plugin Conflicting with JetPack Form Blocks

    How do I find the setting that is causing the issue? Just having the If So plugin installed and activated causes the issue. I have not changed any settings with the If So plugin.

    I just installed the If So plugin and I haven’t used it on any of my pages yet.

    It might be the JetPack settings. I have only modified the settings in JetPack.

    Thread Starter deborah86

    (@deborah86)

    @bizanimesh

    Is the issue again appearing with Jetpack Form Block?

    Yes

    Did you try to check after deactivating all plugins except Jetpack?
    Yes. The If-So plugin seems to conflict with the JetPack form block.

    Did you get the same result? Could you please share the error that you got? Please copy and paste the full error.

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    • This reply was modified 3 years, 3 months ago by deborah86.
    Thread Starter deborah86

    (@deborah86)

    Here is the debug information for the new website:

    
    ### wp-core ###
    
    version: 5.8
    site_language: en_US
    user_language: en_US
    timezone: America/Los_Angeles
    permalink: /%postname%
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 0
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/593417.cloudwaysapps.com/azecqmbtew/public_html
    wordpress_size: 45.09 MB (47276506 bytes)
    uploads_path: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content/uploads
    uploads_size: 504.42 KB (516523 bytes)
    themes_path: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content/themes
    themes_size: 7.19 MB (7535131 bytes)
    plugins_path: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content/plugins
    plugins_size: 181.52 MB (190332806 bytes)
    database_size: 12.14 MB (12730368 bytes)
    total_size: 246.42 MB (258391334 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: Twenty Twenty (twentytwenty)
    version: 1.8
    author: the WordPress team
    author_website: https://www.ads-software.com/
    parent_theme: none
    theme_features: core-block-patterns, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, woocommerce, widgets-block-editor, web-stories, post-thumbnails, automatic-feed-links, custom-background, custom-logo, title-tag, html5, align-wide, responsive-embeds, customize-selective-refresh-widgets, editor-color-palette, editor-font-sizes, editor-styles, infinite-scroll, jetpack-content-options, jetpack-social-menu, jetpack-geo-location, custom-units, custom-line-height, custom-spacing, menus, widgets, editor-style
    theme_path: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content/themes/twentytwenty
    auto_update: Enabled
    
    ### wp-themes-inactive (1) ###
    
    Storefront: version: 3.7.0, author: Automattic, Auto-updates enabled
    
    ### wp-plugins-active (26) ###
    
    Appointment Hour Booking: version: 9.4.94, author: CodePeople.net, Auto-updates enabled
    bbPress: version: 2.6.6, author: The bbPress Contributors, Auto-updates enabled
    Bing Webmaster Url Submission: version: 1.0.13, author: Bing Webmaster, Auto-updates enabled
    Breeze: version: 1.2.4, author: Cloudways, Auto-updates enabled
    BuddyPress: version: 9.0.0, author: The BuddyPress Community, Auto-updates enabled
    CartFlows: version: 1.7.0, author: CartFlows Inc, Auto-updates enabled
    GamiPress: version: 2.0.9, author: GamiPress, Auto-updates enabled
    GamiPress - WooCommerce integration: version: 1.3.5, author: GamiPress, Auto-updates enabled
    GamiPress - WP Courseware integration: version: 1.0.5, author: GamiPress, Auto-updates enabled
    H5P: version: 1.15.3, author: Joubel, Auto-updates enabled
    If-So: version: 1.5.4.2, author: If So Plugin, Auto-updates enabled
    Jetpack: version: 10.0, author: Automattic, Auto-updates enabled
    MalCare Security - Free Malware Scanner, Protection & Security for WordPress: version: 4.63, author: MalCare Security, Auto-updates enabled
    Progressive WordPress (PWA): version: 2.1.13, author: Nico Martin, Auto-updates enabled
    Sender.net email marketing: version: 2.0.3, author: Sender, Auto-updates enabled
    Site Kit by Google: version: 1.38.0, author: Google, Auto-updates enabled
    Squirrly SEO 2021 (Smart Strategy): version: 11.1.07, author: Squirrly SEO, Auto-updates enabled
    Twentig: version: 1.3.4, author: Twentig, Auto-updates enabled
    Uncanny Automator: version: 3.1.1, author: Uncanny Owl, Auto-updates enabled
    Web Stories: version: 1.9.0, author: Google, Auto-updates enabled
    WooCommerce: version: 5.5.2, author: Automattic, Auto-updates enabled
    WooCommerce Blocks: version: 5.6.0, author: Automattic, Auto-updates enabled
    WooCommerce Cart Abandonment Recovery: version: 1.2.13, author: CartFlows Inc, Auto-updates enabled
    WooCommerce Stripe Gateway: version: 5.3.0, author: WooCommerce, Auto-updates enabled
    Woo Commmerce Addon for WP Courseware: version: 1.4.6, author: Fly Plugins, Auto-updates enabled
    WP Courseware: version: 4.8.5, author: Fly Plugins, Auto-updates enabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1687
    imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
    imagick_version: 3.4.4
    file_uploads: File uploads is turned off
    post_max_size: 10M
    upload_max_filesize: 10M
    max_effective_size: 10 MB
    max_file_uploads: 20
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 2 GB
    	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    	imagick::RESOURCETYPE_FILE: 768
    	imagick::RESOURCETYPE_MAP: 2 GB
    	imagick::RESOURCETYPE_MEMORY: 996 MB
    	imagick::RESOURCETYPE_THREAD: 1
    imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    gd_version: 2.2.5
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.26
    
    ### wp-server ###
    
    server_architecture: Linux 4.9.0-15-amd64 x86_64
    httpd_software: Apache/2.4.25 (Debian)
    php_version: 8.0.8 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 2500
    time_limit: 60
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 10M
    php_post_max_size: 10M
    curl_version: 7.52.1 OpenSSL/1.0.2u
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.1.48-MariaDB-1~stretch
    client_version: mysqlnd 8.0.8
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content
    WP_PLUGIN_DIR: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### jetpack ###
    
    site_id: 193478287
    ssl_cert: No
    time_diff: undefined
    version_option: 10.0:1628067744
    old_version: 9.9.1:1626898697
    public: Public
    master_user: No master user set.
    current_user: #1 [email protected]
    tokens_set: Blog 
    blog_token: (tL^yXAqQF#@IA@SfCLqweT$Gr%qssU%
    user_token: Not set.
    version: 10.0
    jp_plugin_dir: /home/593417.cloudwaysapps.com/azecqmbtew/public_html/wp-content/plugins/jetpack/
    plan: free
    protect_header: false
    full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/woocommerce-593417-1919452.cloudwaysapps.com","siteurl":"https:\/\/woocommerce-593417-1919452.cloudwaysapps.com","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### buddypress ###
    
    version: 9.0.0
    active_components: Community Members, Extended Profiles, Account Settings, Friend Connections, Private Messaging, Activity Streams, Notifications, User Groups
    template_pack: BuddyPress Nouveau 9.0.0
    ! hide-loggedout-adminbar: No
    ! bp-disable-account-deletion: Yes
    ! bp-disable-avatar-uploads: Yes
    ! bp-disable-cover-image-uploads: Yes
    bp-enable-members-invitations: Yes
    ! bp-disable-profile-sync: Yes
    ! bp_restrict_group_creation: No
    ! bp-disable-group-avatar-uploads: Yes
    ! bp-disable-group-cover-image-uploads: Yes
    ! bp-disable-blogforum-comments: Yes
    _bp_enable_heartbeat_refresh: Yes
    
    ### google-site-kit ###
    
    version: 1.38.0
    php_version: 8.0.8
    wp_version: 5.8
    reference_url: https://woocommerce-593417-1919452.cloudwaysapps.com
    amp_mode: secondary
    site_status: not-connected
    user_status: not authenticated
    verification_status: not-verified
    connected_user_count: none
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    capabilities: 
    	googlesitekit_authenticate: ?
    	googlesitekit_setup: ?
    	googlesitekit_view_posts_insights: ?
    	googlesitekit_view_dashboard: ?
    	googlesitekit_view_module_details: ?
    	googlesitekit_manage_options: ?
    enabled_features: 
    	ga4setup: ?
    	ideaHubModule: ?
    	serviceSetupV2: ?
    	userFeedback: ?
    	userInput: ?
    search_console_property: none
    
    ### web_stories ###
    
    web_stories_version: 1.9.0
    web_stories_db_version: 3.0.11
    web_stories_amp_version: 2.1.3
    web_stories_cdn_url: https://wp.stories.google/static/10
    web_stories_dev_mode: false
    web_stories_theme_support: Enabled
    web_stories_enabled_experiments: 
    	Bulk video optimization: Enabled
    	Checklist companion: Enabled
    	Quick action menus: Enabled
    	GIF optimization: Enabled
    web_stories_libxml_version: 2.9.12
    
    
    Thread Starter deborah86

    (@deborah86)

    I am having this issue on a new website that I don’t have linked to my JetPack account. The contact form is causing a fatal error. LearnDash is not installed on this website.

    The link to the website is: https://woocommerce-593417-1919452.cloudwaysapps.com/contact

    • This reply was modified 3 years, 3 months ago by deborah86.
    Thread Starter deborah86

    (@deborah86)

    @twentig

    Why do I need an extra plugin to remove your plugin’s settings? This is not consistent with the WordPress’s plugin guidelines.

    Thread Starter deborah86

    (@deborah86)

    Thread Starter deborah86

    (@deborah86)

    @twentig Responsive and mobile-first are two different things. I was asking for a specific style of themes.

    Mobile-first themes: are specifically designed for mobile devices.
    Responsive: Can work on a variety of device screen sizes. Not specifically designed for mobile.

    Just be honest and say you don’t want to do it instead of giving an answer that doesn’t make sense.

    Thread Starter deborah86

    (@deborah86)

    Thanks for your feedback. Can you please tell me what kind of errors you are experiencing with our plugin?

    I was experiencing an error where the plugin was placing the entire page above the header. It was an error with the transparent header template. I changed the page back to default then I selected the template again and it worked.

    When you talk about settings, are you talking about the settings that you see in the WordPress dashboard under Twentig > Settings or the Customizer settings?

    Both

    You need to report this for a response here: WordPress Bug Reports

    Use “Twenty Twenty:” as a prefix. Make sure to choose “bundled theme” for the component.

    Thread Starter deborah86

    (@deborah86)

    This is reported here Twenty Twenty Theme Bug Report

    Thread Starter deborah86

    (@deborah86)

    @jeherve That is for the LearnDash plugin. I will contact them. It is a paid plug-in I use.

    Thread Starter deborah86

    (@deborah86)

    Thread Starter deborah86

    (@deborah86)

    @jeherve I am already using the Twenty Twenty theme.

    Thread Starter deborah86

    (@deborah86)

    I created a page but I am not sure if it is visible. Like I stated before, I am unable to create new pages with the form block because the pages won’t save or publish. You can test if you can access the page below.

    https://lazyjack.blog/form-block-test/

Viewing 15 replies - 1 through 15 (of 94 total)