Xolluteon

Hello user,

Please kindly send us a message through Dropshix dashboard, all of our support agents will be available there to respond to your question faster.

Thanks,
Arung.

Hello Robsil,

Sorry for missing this post here, there is no alert on our end.

You can always reach us through other ways like Facebook, or directly in the website for faster support.

The answer to your questions is, no not yet. We are planning to but we are still pretty tight up with other suppliers and several key features. Our next update would have the feature to calculate weight, height, and measurements with a various setup. So please kindly stay tuned for our updates.

Hello Gary,

Sorry we missed your post here. We are working on it, it’s not easy to pass several banggood condition. Please kindly understand.

Thanks.
Arung.

Hello there,

Thank you for the feedback.

We have refunded your money back 100% as promised and explained what’s went wrong with your case. We have also provided a free package for your project so you can check how this plugin works without any ticket need to be made. We do have a plan to upgrade our dashboard user interface. For now, we are focusing more toward the functionality, accuracy of the data, image quality and the easiness of importing products to users woocommerce dashboard (also what differ between free and paid package).

To be clear here, there is no difference between paid and free dashboard. This is not what we offer, we will try to remain open source and that has cost us in the development of user dashboard design.

We have never forced any user to pay to start using our plugin, we offer this plugin for free with a limitation on the number of the item available for import, automation process and monitored items as it costs us server resources. So to be clear here, please. Free and paid package will have the same dashboard interface (which does not look that good).

In your case, as we have explained on the chat system. Something went wrong with your payment that locked you out temporary (404 system return) from your dashboard, and fairly we responded directly as soon as a technical person is available to investigate the case (office hours). If you would have kindly waited a bit more it would be resolved without you having to have to create a ticket. For that we sincerely apologize, your incident happened at 3 AM in our timezone which leaves no authorized personnel available to check your payment issue.

Nevertheless, thank you for your kind feedback. We will take this feedback as a valuable input. We sincerely wish the best for your business and hope you enjoy using Dropshix (from now on).

Thank you,
Arung.

Hi Charlie,

We are marking this discussion as resolved.

Hello Charlie,

This plugin does exactly what you’re looking for. We even have pricing structure to automate repricing on different price ranges.

Hello @alexdevdesigner,

Sorry, we kinda missed your topic here. Have you updated to our latest version. Some of the features we updated will support the latest WordPress hook.

Thanks,
Arung

Hello Sturfan,

Yes you can have a transparent background, you can set it on the css file. All of Xox Slider elements are locked with .xox-slider as its class wrapper.

Thanks,
Xolluteon.

Hello Sebastien,

We’re very sorry to let you know that to do this will require a PHP programming to your website for now. We can help you with that, please contact us for further assistance. Another alternative would be to wait for our next updates which will support your request here.

Please let us know whether we can help you to resolve this issue.

Thanks,
Xolluteon.

Hello @tiffanyvdzon,

Would you be able to give us the URL where you use our plugin, we might be able to help you with customizing the css and html code.

Thanks and sorry for the late respond, our team was involved in a very large project which made us kind of unresponsive. We are building a new team that will specially dealing with this plugin.

Thanks,
Xolluteon.

Hello @cojruz,

Forgive me for the long time to reply. Our team was very busy with a big project and a bit neglected the plugin development.

We have made some updates and soon will release a new full release of major updates. Your issue here is fixed with the new updates. Please update your plugin and let us know if the issue still show up.

Thanks,
Xolluteon.

Thank you maryb77.

Hello,

If there’s no further question, I will mark this issue resolved.

Thanks,
Xolluteon.

Hello,

Thank you for using this plugin. From the error code given, my best shot to answer your question is perhaps you haven’t chosen your slider template yet. Please take a look at the screenshot below:
https://qsnapnet.com/snaps/lhbwui7yatoz85m

You need to chose one of those as your slider template.
If by any chance you don’t have that options, please reinstall the theme and let me know if you still having the same issue.

Thanks.

There is a “Basic Usage” section in this link: https://www.ads-software.com/plugins/xox-woocommerce-slidercarousel/faq/

I will mark this as resolved since your other post about this plugin is a bit hard to investigate as it still on your localhost.

Thanks.